Incident Response Unit - HGV in Croydon

FM Conway is currently recruiting for an Incident Response Unit - HGV to join our dynamic Transport for London division. This is a full-time, permanent position based at our Beddington Lane office in Croydon, South London. This role involves both reactive and planned highway maintenance to support the safe and efficient operation of London’s road network as part of the Transport for London Highway Maintenance and Projects Framework.

Responsibilities

• Carrying out a wide range of on-site maintenance tasks, including reinstating paving slabs, repairing asphalt surfaces, installing or replacing kerbstones, and fixing damaged signs, bollards, guardrails, and other street assets.
• Meeting productivity targets and quality benchmarks in line with FM Conway and TfL expectations.
• Contributing to a culture of safety by identifying hazards, reporting near misses, and promoting best practice.
• Organising and transporting the necessary tools, equipment, and materials to and from the worksite.
• Carrying out all works with care and with attention to health and safety, using the appropriate tools and safeguards.
• Logging completed works, defect status, materials used, and site photos using digital systems.

Skills and experience

We are looking for an experienced Incident Response Unit - HGV with a strong background in reactive works, including masonry, asphalting, and winter maintenance. Candidates should ideally hold an NRSWA Operative qualification and a valid CSCS card, demonstrating competency in safe and compliant site practices. The role requires individuals who can work efficiently, maintain high standards of workmanship, and operate effectively within a fast-paced maintenance environment. A HGV Class 2 licence is essential, as the position involves operating company vehicles to support a range of highway maintenance activities.

Benefits

As our Incident Response Unit - HGV, we offer a range of benefits including career and professional development, 23 days holiday plus bank holidays, company pension, life assurance, opportunities for internal and external training, and access to a wide range of shopping discounts through our Rewarding Great People platform. We provide health and well-being benefits including 24-hour advice lines and support from in-house mental health first aiders. Based from our Beddington Lane office you will have free access to our on-site gym.

A brief introduction to FM Conway and our Transport for London - HMPF Contract: FM Conway has over 60 years’ experience in creating sustainable transportation solutions and prides itself on values of Care, Innovation, Integrity and Excellence. We are committed to reducing disruption to road users while supporting TfL’s healthy streets initiative and carbon reduction efforts, including low carbon sites, electric plant and vehicles, electric cargo bikes and low carbon asphalt solutions.

To join our family as our Incident Response Unit - HGV, please click ‘apply’ today.

Closing Date: 22/02/2026

FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life. We believe in people, not algorithms. That’s why every application is personally reviewed by a member of our Recruitment Team.