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- Tasks: Join our IT team to support and maintain Oracle eBusiness Suite applications.
- Company: FM Conway is a leading construction and infrastructure services company.
- Benefits: Enjoy a full-time, permanent role with opportunities for growth and development.
- Why this job: Be part of a dynamic team, solve real problems, and enhance business systems.
- Qualifications: Experience with Oracle applications and strong problem-solving skills are essential.
- Other info: This position is based at our head office in Sevenoaks.
The predicted salary is between 36000 - 60000 £ per year.
FM Conway has an exciting opportunity for a Oracle Application Support Analyst to join our IT Team. You will play a key part in providing Oracle eBusiness Suite application maintenance and support services to users of FM Conway’s business systems and to the IT function. This is a full time, permanent position based from our head office in Sevenoaks. The duties of the Application Oracle Application Support Analyst will include: – Providing application configuration and maintenance on FM Conway’s Oracle systems – Delivering support to Oracle business users by investigating and resolving application errors, data discrepancies and queries – Working with other team members and company departments to ensure the integrity of the system is maintained by liaising with appropriate vendors, users and the IT Team – Receiving and prioritising requests for support using the IT ticketing system, provide 2nd and 3rd line support for Oracle eBusiness Suite applications – Progressing changes and enhancements following change management principles through the development cycle, including execution and documentation of testing, documentation of procedures and user support – Monitoring applications, record problems and identify performance trends – Supporting the Business Transformation team in the implementation of new business application software or new releases of existing business software
Oracle Application Support Analyst employer: FM Conway Careers
Contact Detail:
FM Conway Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle Application Support Analyst
✨Tip Number 1
Familiarize yourself with the Oracle eBusiness Suite. Understanding its functionalities and common issues will help you stand out during the interview process, as you'll be able to speak knowledgeably about the system.
✨Tip Number 2
Highlight your experience with IT ticketing systems. Be prepared to discuss how you've prioritized and resolved support requests in previous roles, as this is a key part of the job.
✨Tip Number 3
Showcase your teamwork skills. Since you'll be collaborating with various departments, share examples of how you've successfully worked with others to resolve issues or implement changes in past positions.
✨Tip Number 4
Prepare to discuss change management principles. Being able to articulate your understanding of this process and how you've applied it in your work will demonstrate your readiness for the role.
We think you need these skills to ace Oracle Application Support Analyst
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Oracle Application Support Analyst position. Understand the key responsibilities and required skills, such as application configuration, support, and collaboration with other teams.
Tailor Your CV: Customize your CV to highlight relevant experience in Oracle eBusiness Suite applications, support roles, and any specific technical skills mentioned in the job description. Use keywords from the job listing to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your understanding of FM Conway's business needs. Mention specific examples of how you've successfully resolved application issues or improved system performance in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an IT support role.
How to prepare for a job interview at FM Conway Careers
✨Understand Oracle eBusiness Suite
Make sure you have a solid understanding of the Oracle eBusiness Suite. Be prepared to discuss your experience with application configuration, maintenance, and any specific modules you've worked with.
✨Show Your Problem-Solving Skills
Be ready to provide examples of how you've investigated and resolved application errors or data discrepancies in the past. Highlight your analytical skills and your approach to troubleshooting.
✨Familiarize Yourself with IT Ticketing Systems
Since you'll be using an IT ticketing system to prioritize support requests, it’s beneficial to familiarize yourself with common systems like ServiceNow or JIRA. Mention any experience you have with these tools during the interview.
✨Collaboration is Key
Emphasize your ability to work collaboratively with other team members and departments. Prepare to discuss instances where you've successfully liaised with vendors or users to maintain system integrity.
