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- Tasks: Lead a team to deliver exceptional service and create memorable customer experiences.
- Company: Franco Manca, a pioneer in sourdough pizza with a focus on quality and community.
- Benefits: Free pizzas, personalised training, 28 days holiday, and career growth opportunities.
- Other info: Flexible hours and opportunities across the UK for career advancement.
- Why this job: Join a passionate team and make a real impact in a vibrant restaurant environment.
- Qualifications: Experience in a supervisory role and a love for Italian food.
The predicted salary is between 25000 - 30000 £ per year.
About Us: At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand‑stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza‑making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day‑to‑day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record‑keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast‑paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands‑on approach to problem‑solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top‑quality service.
What You’ll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- Employee Assistance Programme with the Burnt Chef
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek restaurants
- Employee referral scheme – earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of sourdough pizza!
FM Supervisor in Cambridge employer: FM Cambridge
Contact Detail:
FM Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Supervisor in Cambridge
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Franco Manca's values and mission. This way, you can show how your passion for great Italian food aligns with their commitment to quality and community.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past roles where you motivated a team or resolved customer issues. Being able to share these stories will demonstrate your hands-on approach and problem-solving abilities.
✨Tip Number 3
Be ready to discuss your flexibility! Since the role requires working evenings and weekends, be prepared to talk about your availability and how you manage your time effectively in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Franco Manca family!
We think you need these skills to ace FM Supervisor in Cambridge
Some tips for your application 🫡
Show Your Passion for Pizza: When writing your application, let your love for Italian food shine through! Share why you’re excited about the opportunity to work with us at Franco Manca and how you can contribute to our mission of creating memorable customer experiences.
Highlight Your Leadership Skills: As a potential Supervisor, we want to see your leadership style. Use your application to showcase examples of how you've motivated and inspired your team in previous roles. This will help us understand how you can lead by example in our restaurant.
Be Specific About Your Experience: Don’t just list your past jobs; tell us what you did in those roles that makes you a great fit for this position. Mention any relevant experience in hospitality or fast-paced environments, and how you’ve handled challenges like stock management or customer feedback.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Franco Manca family!
How to prepare for a job interview at FM Cambridge
✨Know Your Pizza
Familiarise yourself with Franco Manca's menu and the story behind their sourdough pizza. Being able to discuss the ingredients and the passion that goes into each pizza will show your genuine interest in the brand and its values.
✨Showcase Your Leadership Skills
Prepare examples from your previous roles where you successfully motivated a team or resolved conflicts. Highlighting your leadership experience will demonstrate that you can inspire and manage a team effectively, which is crucial for the FM Supervisor role.
✨Customer Service Focus
Think of specific instances where you provided exceptional customer service or handled feedback professionally. This will help you illustrate your commitment to creating memorable experiences for guests, aligning with Franco Manca's ethos.
✨Be Ready for Practical Scenarios
Expect questions about how you would handle day-to-day operations, stock management, or health and safety compliance. Practising these scenarios will prepare you to showcase your proactive problem-solving skills during the interview.