At a Glance
- Tasks: Be the heart of our restaurant, serving guests and creating memorable moments.
- Company: Join the Franco Manca family with a friendly and positive vibe.
- Benefits: Enjoy free pizzas, personalised training, and 28 days holiday.
- Other info: Opportunities for career growth across the UK and annual social events.
- Why this job: Make people happy while working in a fast-paced, fun environment.
- Qualifications: Bring energy, enthusiasm, and a passion for great service.
The predicted salary is between 10 - 12 £ per hour.
What You’ll Do: As a Team Member, you’ll be the heart and soul of our restaurant. Whether you’re serving guests or making sure the dough is just right, every shift is about creating great moments for our customers. You’ll deliver amazing service with a smile, making every customer feel like part of the Franco family. Be hands‑on – whether it’s taking orders, serving up drinks, or bringing the best sourdough pizza to the table. Work as part of a team to keep the restaurant buzzing, even during the busiest shifts. Help maintain high standards of cleanliness, food quality and presentation. Live and breathe the Franco vibe – friendly, positive and always ready to lend a hand.
What You’ll Bring to the Role: We’re looking for someone with energy, enthusiasm and a passion for making people happy. You’ll be a team player, ready to pitch in and help out wherever needed. Have great communication skills and enjoy meeting new people. Love working in a fast‑paced environment where every day is different. Bring a positive attitude, a strong work ethic and a big smile. Experience isn’t essential – we’ll teach you everything you need to know!
What You’ll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free Sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- Employee Assistance Programme with the Burnt Chef
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek restaurants
- Employee referral scheme – earn from the great people you know
- Opportunities all over the UK to grow your career
FM Waiting Staff employer: FM Blackheath
Franco Manca is an exceptional employer that values its team members as the heart of the restaurant, fostering a vibrant and friendly work culture. With a focus on personal growth through tailored training programmes and opportunities for career advancement across the UK, employees enjoy generous benefits including free meals, a supportive environment, and a strong sense of community. Join us to be part of a dynamic team where your enthusiasm and passion for service will be celebrated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land FM Waiting Staff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like FM Blackheath. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to FM Blackheath
Don't be shy about reaching out to FM Blackheath directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace FM Waiting Staff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about FM Blackheath and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at FM Blackheath
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
