Strategic Account Manager, Hospitality

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Company Description

Flywire is a global payments enablement and software company. We deliver the world’s most important and complex payments using our Flywire Advantage — the combination of our next-gen payments platform, proprietary payment network and vertical specific software — to help clients get paid and customers pay with ease, no matter where they are in the world.

Who We Are

Flywire supports more than 4,600 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,200 global FlyMates representing more than 40 nationalities in 12 offices worldwide, we’re growing the team.

Job Description

Strategic Account Manager, Hospitality

Location: United Kingdom (Hybrid) | Team: Sertifi by Flywire | Type: Full-time

Join us at the intersection of travel, tech, and growth. Flywire’s Travel division is expanding, and we’re hiring a Strategic Account Manager, Hospitality to drive growth across EMEA with Sertifi by Flywire, our agreement platform for the hospitality and travel industry.

You’ll manage and grow strategic accounts, upsell value-adding solutions, and become a trusted advisor to leading hotel groups, travel platforms, and management companies.

The Opportunity

As Strategic Account Manager, Hospitality, You Will

• Manage a portfolio of high-value hospitality and travel accounts across EMEA
• Sell add-on products and services that solve key customer pain points
• Deliver product demos and tailored presentations that highlight ROI and business value
• Collaborate with cross-functional teams (Sales, Customer Success, Product) to identify growth opportunities
• Help shape our GTM strategy in EMEA and represent Sertifi by Flywire at industry events
• Contribute directly to team revenue goals, with a Year 1 target of $12–15K MRR
• Travel across EMEA occasionally for client meetings and conferences

Qualifications

What You Bring

Required

• 1–3 years of B2B software sales or strategic account management experience
• 1–2 years in the hospitality industry (hotels, travel tech platforms, etc.)
• Strong communication and presentation skills with an ability to sell value, not just features
• Proven track record of hitting or exceeding sales targets
• Experience with Salesforce and standard sales tech tools
• A proactive, organized, and customer-focused mindset
• Willingness to travel across EMEA as needed

Preferred

• Fluency in additional European languages
• Experience in SaaS, payment processing, or agreement platforms

What Makes You Stand Out

• Self-starter with high energy and ambition
• Strategic thinker who thrives on solving complex client challenges
• Strong relationship builder who earns trust and credibility
• Collaborative, empathetic, and adaptable
• Comfortable in a fast-paced, hybrid work environment

Additional Information

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start – Our immersive Global Induction Program
• Work with brilliant people — follow #InsideFlywire on social media
• Dynamic & Global Team
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT) with Global FlyMates
• Be a meaningful part of our success — every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer and Digital Disconnect Days
• Development programs for managers and employees

Flywire is an equal opportunity employer. We value diversity and inclusion as core to our people agenda.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales

Submit today and get started! We are excited to get to know you. Throughout our process you may meet with the Hiring Manager, team peers, department VP, and participate in skills assessments. Your Talent Acquisition Partner will guide you through the steps.