TikTok Shop Account Specialist in London

About Flywheel

Flywheel's suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity

Join our fast-growing eCommerce agency as an Affiliate & Paid Media Specialist focused on supporting TikTok Shop sellers. This role is perfect for someone with experience in eCommerce, digital marketing, or social commerce, who enjoys working with affiliates and creators, optimizing campaigns, and providing excellent client service. You'll play a key role in managing affiliate partnerships, supporting paid media execution, and delivering structured reporting to help our sellers grow.

What You Will Do

• Affiliate & Creator Management

• Discover and recruit new affiliates/creators: Conduct research and outreach to identify creators who align with client brand goals.
• Coordinate affiliate campaigns: Share creative briefs, help manage sample requests, and communicate guidelines to creators.
• Support affiliate communications: Respond to creator inquiries and provide coaching as needed to maximize campaign success.
• Track and report on affiliate activity: Monitor creator performance, sample status, and campaign milestones.

• Assist in implementing paid media strategies: Work with the team to build and execute TikTok shop ad campaigns based on client objectives and budgets, including GMV max campaigns.
• Monitor campaign performance: Track spend, key metrics, and help adjust tactics to optimize results.
• Help with daily and weekly reporting: Update spreadsheets with key performance metrics for each client.

• Provide structured reporting: Share daily and weekly updates with clients, highlighting wins, challenges, and proposed adjustments.
• Contribute to performance analysis: Help analyze sales and campaign trends, and support recommendations for optimization.
• Collaborate on strategy: Participate in planning discussions with internal teams and clients to set or adjust campaign goals.

Who You Are

• Ecommerce-Savvy: You have experience in ecommerce or social commerce, with a solid understanding of retail operations and platforms like TikTok Shop.
• Self-Starter: You thrive in a dynamic, fast-paced environment and aren't afraid to take initiative and own projects.
• Analytical & Insightful: You can work with data, identify patterns, and turn insights into actionable recommendations.
• Creative & Detail-Oriented: You care about optimizing product listings and campaign content to drive engagement and sales.
• Collaborative Team Player: You're comfortable navigating cross-functional relationships with clients, creators, affiliates, and internal teams.

PST Hours: Ideally based in Seattle. West Coast hours in addition to working some evenings with our China team.

Working at Flywheel

Flywheel Commerce Network is committed to fair and equitable compensation practices. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

Salary Range: £45,000 GBP - £45,000 GBP

We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.

• Office hubs across the globe; team members can go to Hub Offices 3x a week
• Flexible vacation time
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• ERGs for inclusion topics

Background check required for the hired candidate.

Learn more about us here: Life at Flywheel

The Interview Process

Every role starts with an introductory call with someone from our Talent Acquisition team. We look for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call. Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.

Inclusive Workforce

Flywheel Commerce Network's goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.

For more information about what data we collect and how we use it, please refer to our Privacy Policy.

We leverage AI technology to streamline our hiring workflow, though all candidate decisions are made by our Talent Acquisition Team. This position is for an existing vacancy.

IMPORTANT ALERT: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately.

Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms.