At a Glance
- Tasks: Lead operations to enhance customer experience and scale our innovative marketplace.
- Company: Join Flyp, a fast-growing disruptor in the real estate industry.
- Benefits: Competitive salary, health insurance, equity opportunities, and career growth.
- Other info: Be part of a collaborative team driving significant change in the market.
- Why this job: Shape the future of property sales and make a real impact.
- Qualifications: Experience in operations and a passion for customer-centric solutions.
The predicted salary is between 60000 - 80000 £ per year.
Flyp is revolutionising the real estate industry with a mission to create a fairer and more efficient ecosystem for sellers, agents, and buyers. The traditional property market is full of inefficiency. Sellers are often reliant on a single agent, a single buyer pool and a single Rightmove listing - with limited visibility on whether their strategy is actually working. Flyp changes that by giving sellers access to a managed marketplace of estate agents, combining broader reach, better competition, data-led decision making and a more actively managed sale. Flyp aims to disrupt this status quo by providing technology-enabled solutions that prioritise trust, transparency, and maximum value for sellers.
We are growing fast. Customer volume is currently doubling roughly every two months, and we expect to have over 1,000 live customers within the next 3–6 months, with significant growth beyond that. As we scale, we need to build the operating system that allows us to deliver consistently better outcomes for customers at much greater volume. We are looking for a Head of Operations who will help design, improve and scale it.
Benefits:
- Leadership role in a fast-growing company reshaping the UK residential property market.
- Opportunity to build the operating system behind a category-defining marketplace.
- Meaningful ownership over operations, customer experience, product execution and commercial expansion.
- Opportunity for significant career growth as the company scales.
- Collaborative, ambitious and high-ownership team.
- Performance-based compensation structure.
- Vitality Health Insurance.
- Equity and long-term incentive opportunity.
Head of Customer Experience employer: flyp
Flyp is an exceptional employer, offering a leadership role in a fast-growing company that is reshaping the UK residential property market. With a collaborative and ambitious work culture, employees enjoy meaningful ownership over their projects, significant career growth opportunities, and a performance-based compensation structure, all while contributing to a mission that prioritises trust and transparency in real estate.
