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- Tasks: Support the Service Department by managing documentation and coordinating administrative tasks.
- Company: Join Flynn, a leading trade contractor in North America with a focus on building envelopes.
- Benefits: Enjoy competitive pay, career growth, and a dynamic work environment.
- Why this job: Be part of a team that values your contributions and supports your professional development.
- Qualifications: Experience in administration and customer service, with strong organisational skills.
- Other info: Fast-paced environment with opportunities to learn and grow in the construction industry.
The predicted salary is between 30000 - 40000 £ per year.
The Service Administrator plays a key role in supporting the Service Department by managing documentation, coordinating administrative tasks, and ensuring accurate records to enable smooth and efficient service operations.
Responsibilities
- Manage a high volume of files and project documents, ensuring accuracy in records like work orders, quotes, and purchase orders.
- Maintain up-to-date customer contact details and service documentation.
- Direct inquiries appropriately by understanding team roles within the Service Department.
- Support service billing through Accounts Payable and Receivable processes.
- Collaborate with internal teams to keep project documentation complete and accessible.
- Handle full-cycle invoicing, including billing, and approving purchase orders.
- Prepare warranty and insurance documents as needed (e.g., standard, OIRCA).
- Create and close subcontracts and submit pay requests.
- Monitor corporate card use and expense reports from field staff.
- Lead and schedule department meetings (e.g., Work on Hand meetings).
- Respond to customer inquiries and dispatch crews for service calls.
- Provide administrative support to the Superintendent and assist with other tasks as needed.
Requirements
- Experience in a construction or service-related environment is an asset.
- Minimum of 2 years in an administrative role preferred.
- Experience with invoicing and basic accounting procedures is considered an asset.
- Highly organized, self-motivated, and able to work with a sense of urgency.
- Comfortable in a fast-paced environment with the ability to adapt quickly.
- Skilled at managing priorities and handling a high-volume workload efficiently.
- Strong customer service orientation with a professional and courteous phone manner.
- Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
Service Administrator in Halifax employer: Flynn Group of Companies
Contact Detail:
Flynn Group of Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator in Halifax
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Flynn. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Flynn and understanding their service operations. Knowing the ins and outs of what they do will help you stand out and show you’re genuinely interested in the role.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to administrative tasks and customer service. We want you to feel confident and ready to showcase your skills!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Service Administrator in Halifax
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Administrator role. Highlight your experience in managing documentation and administrative tasks, as these are key for us at Flynn. Use specific examples that showcase your skills in a construction or service-related environment.
Showcase Your Skills: Don’t forget to emphasise your organisational skills and ability to handle a high-volume workload. We want to see how you’ve successfully managed priorities in fast-paced environments, so share those experiences with us!
Be Clear and Concise: When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showcasing your enthusiasm for the role and the company. Let us know why you’re a great fit!
Apply Through Our Website: Finally, make sure to apply through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Flynn!
How to prepare for a job interview at Flynn Group of Companies
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Service Administrator. Familiarise yourself with terms like work orders, quotes, and invoicing processes. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Organisation Skills
Since this role requires managing a high volume of files and documents, be prepared to discuss your organisational strategies. Bring examples of how you've successfully managed documentation in past roles, and maybe even share a system or tool you use to keep everything in order.
✨Demonstrate Customer Service Savvy
Customer service is key in this role, so think of specific instances where you've gone above and beyond for a customer. Be ready to explain how you handle inquiries and resolve issues, as this will highlight your strong customer service orientation.
✨Be Ready for Fast-Paced Questions
Given the fast-paced environment at Flynn, expect questions about how you prioritise tasks and manage your time. Prepare to discuss scenarios where you had to adapt quickly to changing circumstances, showcasing your ability to thrive under pressure.