At a Glance
- Tasks: Keep our innovative vending machines running smoothly and ensure customer satisfaction.
- Company: Join Flying Turtle, a game-changing vending machine company making waves in the UK.
- Benefits: Competitive pay, signing bonuses, performance bonuses, and a company van.
- Other info: Flexible schedule with genuine opportunities for career progression.
- Why this job: Be the face of a revolutionary brand while gaining hands-on technical experience.
- Qualifications: Experience in mechanical/electrical trades and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Job Description
Job Overview \n You'll be the face of Flying Turtle on the ground - keeping our machines running, our partner sites happy, and our brand looking sharp.
You'll split your time between scheduled maintenance, reactive repairs, new installations, and representing us at both high-profile and humble partner locations including supermarkets, convenience stores, petrol forecourts, hospitals, gyms, airports and much more. \n You'll be responsible for troubleshooting issues, performing routine maintenance, and ensuring customer satisfaction through reliable service. \n What is Flying Turtle??Flying Turtle - a new kind of 'vending' machine for the UK market.
Over 300 made-to-order drinks in under one square meter: fresh coffees, teas, sodas, protein shakes, milk drinks, frappes and smoothies + customisations like alternative milk, sweetness level, and more \n We have a unique machine that became an overnight household name in Thailand, with 1 in 300 of the population using it every day.
We scaled from 500 to 5,000 machines in the first full year, and we're now looking to enter the UK. \n
Responsibilities
- \n Servicing & Maintenance \n \n
- Routine preventative maintenance and hygiene checks \n
- Diagnosing and fixing mechanical faults \n
- Diagnosing and fixing electrical/electronic faults \n
- Replacing and calibrating ingredient modules (coffee, milk, powders, syrups) \n
- Basic software/firmware troubleshooting \n
- Stocking & Supply \n
- Restocking consumables on a scheduled route \n
- Managing stock levels and minimising wastage \n \n Site Visits & Installation \n \n
- Scheduled and reactive visits across London \n
- Installing new machines and coordinating site access \n
- Planning efficient multi-site routes \n
- Acting as the face of Flying Turtle on-site \n \n Compliance & Reporting \n \n
- Health & safety and hygiene compliance \n
- Maintaining accurate service logs \n
- Escalating complex issues to second-line support \n
- Diagnosing and fixing mechanical faults \n
- Diagnosing and fixing electrical/electronic faults \n
- Replacing and calibrating ingredient modules (coffee, milk, powders, syrups) \n
- Basic software/firmware troubleshooting \n \n Skills \n \n
- Experience in vending, coffee/beverage equipment, or a related mechanical/electrical trade is a huge plus \n
- Full UK driving licence (essential - this is a mobile, field-based role). Maximum 6 points \n
- Comfortable with hands-on mechanical and basic electrical fault-finding \n
- A genuinely customer-facing manner - you’ll represent our brand at every site \n
- Refrigeration experience (including R290 handling) is a nice-to-have, not a requirement - full training provided where needed \n \n Self-motivated and happy working independently across a multi-site route \n What We Offer \n \n
- Excellent compensation, well above the industry standard for London \n
- Signing bonus & monthly performance bonuses \n
- Additional compensation tied to performance \n
- Company van and full toolkit \n
- Full product and technical training \n
- Genuine progression opportunities as we scale across the UK \n
- Flexible schedule \n \n This role offers a challenging yet rewarding environment for those eager to apply their technical expertise within the vending industry.
The position requires a proactive attitude towards maintenance tasks and a commitment to delivering high-quality service across all assigned locations.
Vending Field Service Technician in London employer: Flying Turtle
At Flying Turtle, we pride ourselves on being an innovative employer that values our team members as the face of our brand. With excellent compensation packages, including performance bonuses and a flexible schedule, we foster a supportive work culture that encourages personal growth and development. As we expand across the UK, our Vending Field Service Technicians will have unique opportunities to advance their careers while enjoying the dynamic environment of servicing high-profile locations throughout London.
StudySmarter Expert Advice🤫
We think this is how you could land Vending Field Service Technician in London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Vending Field Service Technician in London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Flying Turtle's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Flying Turtle. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Flying Turtle
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Flying Turtle.
