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- Tasks: Lead a dynamic team to deliver top-notch customer service and maintain store standards.
- Company: Join Flying Tiger Copenhagen, a fun and progressive retail brand.
- Benefits: Enjoy career growth, flexible shifts, and a vibrant work environment.
- Other info: Exciting new store opening in Romford, Essex in summer 2026.
- Why this job: Be part of a community-focused company that values sustainability and creativity.
- Qualifications: Strong leadership skills and a positive attitude are essential.
The predicted salary is between 25000 - 30000 £ per year.
As part of a responsible community, we are committed to sustainability, including sourcing of our materials, to how we operate across our businesses.
What the role is about?
A deputy manager has shared responsibility for the store's KPIs, operations, concept, colleague, and work environment, and uphold local legislation, regulations, and policies. It's a hands‑on role that involves ensuring the shop floor is well‑presented and replenished to maximize sales, the warehouse is organised, and the store team undertake their duties whilst delivering friendly customer service.
Responsibilities
- Support in leading the team to deliver excellent customer service.
- Oversee and implement Visual Merchandising guidelines.
- Implement Flying Tiger Copenhagen's concept.
- Lead the team to complete operational tasks in a timely manner.
- Implement and follow commercial guidelines to comply with store standards.
- Support stock integrity in line with company policy.
- Oversee and manage till discrepancies, incident reports, and team concerns.
- Delegate and plan with the team to achieve objectives.
- Support upholding company policies, act with integrity, and seek support where necessary.
- Communicate the company's values, goals and culture.
- Be fully flexible and available to work Monday through to Sunday, working a variety of shift patterns ranging from early start to support delivery to starting later to support closing the store.
- Be available to work 5 out of 7 days each week.
Qualifications
- Ability to lead, motivate and inspire a team.
- A positive and optimistic attitude towards work and helping others.
- Demonstrate good leadership behaviour.
- Good communication skills; a clear and collaborative leadership style.
- Strong organisational skills with attention to detail and time management.
- Solid and demonstrable background in a similar role within a fast‑paced retail or hospitality environment.
Benefits & Working Conditions
Flying Tiger Copenhagen offers a progressive and fun place to work. Our store teams possess solid retail skills, are commercially focused, and have the autonomy to make and be accountable for decisions related to their store. We actively invest in our people and offer career progression opportunities.
Location & Opening
This is an exciting opportunity for our new store opening at The Liberty Shopping Centre in Romford, Essex in summer 2026.
About Us
At Flying Tiger Copenhagen, we don't design to make products look nice, we design to make people feel good. Creating products that make you smile with the real value in the experiences of when we share these products with others. We are a variety retail concept with over 800 stores across 27 countries, with over 7,000 employees.
deputy manager in Romford employer: Flying Tiger Copenhagen
Contact Detail:
Flying Tiger Copenhagen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land deputy manager in Romford
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Flying Tiger Copenhagen's values and mission. This will help you connect your experiences with what they stand for, showing you're not just a fit for the role but also for the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your leadership skills and retail experience can shine through, especially in a fast-paced environment like Flying Tiger.
✨Tip Number 3
Show off your passion for customer service! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you truly understand the importance of delivering excellent service.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the team dynamics, store operations, and how they uphold their sustainability commitments. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace deputy manager in Romford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you're genuinely excited about the role and how you can contribute to our team at Flying Tiger Copenhagen.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail or hospitality. We love seeing how your past roles have prepared you for this deputy manager position, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the Flying Tiger Copenhagen family!
How to prepare for a job interview at Flying Tiger Copenhagen
✨Know the Company Inside Out
Before your interview, take some time to research Flying Tiger Copenhagen. Understand their values, sustainability efforts, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a deputy manager, you'll need to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated a team or handled challenges. Be ready to discuss your leadership style and how it aligns with the company's culture.
✨Demonstrate Your Customer Service Passion
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to delivering excellent service and how you can instil that in your team.
✨Prepare for Operational Questions
Expect questions about managing store operations, visual merchandising, and stock integrity. Brush up on your knowledge of retail KPIs and be prepared to discuss how you would implement commercial guidelines to meet store standards. This shows you're ready to hit the ground running!