At a Glance
- Tasks: Provide top-notch IT support and manage various tech systems for a dynamic team.
- Company: Join a forward-thinking company in Immingham with a collaborative spirit.
- Benefits: Enjoy a competitive salary, health benefits, and opportunities for professional growth.
- Other info: Fast-paced environment with great potential for career advancement.
- Why this job: Be at the forefront of technology and make a real difference in users' experiences.
- Qualifications: 3+ years in IT support with skills in Intune, SharePoint, and O365.
The predicted salary is between 38250 - 46750 £ per year.
Schedule : Mon - Fri (on site)
Job Description
We are seeking a highly skilled and experienced IT Support Administrator to join our team.
The ideal candidate will have a comprehensive understanding and operational experience across various IT domains, including but not limited to Intune, Share Point, O365/Teams admin console, SCCM, remote desktop solutions, Citrix, VPNs, workstation building, mobile environments (Android and i OS), Windows and Mac OS support, meeting rooms technology (MTR and BYOD), users or devices management in AD or Azure-AD, and ticketing tools.
Responsibilities
- Manage and maintain Microsoft Intune for mobile device management and application management.
- Administer Share Point sites, document libraries, lists, and permissions to ensure effective collaboration.
- Monitor and manage Office 365 services, including Exchange Online, Share Point Online, and Teams, through the admin console.
- Utilize Microsoft System Center Configuration Manager (SCCM) for software deployment, patch management, and inventory tracking.
- Provide remote support to end-users using tools like Team Viewer, Any Desk, Windows Remote Assistance, and Windows Remote Desktop.
- Demonstrate familiarity with Citrix technologies, including Xen App and Xen Desktop, for virtualization and remote access solutions.
- Configure and maintain virtual private networks (VPNs) for secure remote access to corporate networks.
- Build and deploy workstations using SCCM with PXE Protocol or Intune enrollment process.
- Support Android and i OS devices in an enterprise environment, including configuration and troubleshooting.
- Provide technical support for both Windows and Mac OS environments, including hardware and software troubleshooting.
- Configure and troubleshoot meeting room technology, including Microsoft Teams Rooms (MTR) and Bring Your Own Device (BYOD) setups.
- Manage users and devices in Active Directory (AD) or Azure Active Directory (Azure AD), including user accounts, groups, and group policy objects (GPOs).
- Utilize ticketing tools such as Service Now, Easy Vista, or Jira for incident management and service request fulfillment.
- Configure and manage virtual machines using VMWare and Microsoft Windows Server / AD.
- Maintain Azure AD, Microsoft SQL Cluster, Veeam Backup, LAN/WLAN, Proxies, and Firewalls.
- Provide support for virtualization, clustering, backup solutions, and network infrastructure as needed.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
- Minimum of 3 years of experience in IT support and administration roles.
- Comprehensive understanding and operational experience in the aforementioned IT domains.
- Strong problem-solving skills and ability to troubleshoot complex technical issues.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Relevant certifications (e. g., Microsoft Certified: Modern Desktop Administrator Associate, Comp TIA A+, ITIL Foundation) preferred but not required
Schedule
- Day shift
- Monday to Friday
Ability to commute/relocate
- Immingham: reliably commute or plan to relocate before starting work (preferred)
Experience
- Desktop support: 3 years (preferred)
- Intune: 3 years (preferred)
- Sharepoint: 3 years (preferred)
- O365/Teams admin console: 3 years (preferred)
- SCCM: 3 years (preferred)
- Service now or Jira: 3 years (preferred)
- Android and i OS environment for user support: 3 years (preferred)
- Azure-AD: 3 years (preferred)
Licence/Certification
- ITIL Certification (preferred)
- #J-18808-Ljbffr
IT/Desktop Support Engineer employer: Flying Colours Consultancy Limited
Flying Colours Consultancy is an exceptional employer, offering a dynamic work environment in Kemsley where innovation meets collaboration. As an IT Engineer Asset Verification Engineer, you will benefit from a supportive culture that prioritises employee growth through hands-on experience and mentorship, while also enjoying the unique opportunity to contribute to significant industrial projects. With a focus on continuous improvement and teamwork, this role promises meaningful engagement and professional development in a thriving sector.
Contact Details:
Flying Colours Consultancy Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT/Desktop Support Engineer
✨Get Involved in Tech Meetups
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We think you need these skills to ace IT/Desktop Support Engineer
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Flying Colours Consultancy Limited, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Flying Colours Consultancy Limited can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Flying Colours Consultancy Limited will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Flying Colours Consultancy Limited
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Flying Colours Consultancy Limited. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
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Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Flying Colours Consultancy Limited.
