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- Tasks: Manage the full contract lifecycle for customer and partner agreements in aviation.
- Company: Join flydocs, a leader in innovative digital solutions for the aviation industry.
- Benefits: Flexible remote work, competitive salary, and opportunities for travel across Europe.
- Other info: Collaborate with diverse teams and enhance your career in a dynamic environment.
- Why this job: Be a key player in transforming aviation with your contract management expertise.
- Qualifications: 4-7 years in contract management, preferably in software or aviation sectors.
The predicted salary is between 55000 - 65000 £ per year.
Birmingham, United Kingdom | Posted on 29/04/2026
We at flydocs are transforming the aviation industry through innovative digital solutions that simplify aircraft documentation, asset management, and maintenance operations. As part of the Lufthansa Technik family, we are proud to be within the Digital Tech Ops Ecosystem alongside Swiss Aviation Software, AVIATAR, and Lufthansa Technik Engineering Services.
Role Purpose
Independently manage the full contract lifecycle for customer and partner agreements, balancing commercial objectives, risk mitigation, and operational efficiency.
How we work?
We prioritise the value you bring to the team over your location, so you can work from anywhere in the UK. However, this is an internationally connected role requiring strong cross-cultural collaboration and the flexibility to travel within Europe for approximately 30% of working time to support business priorities and stakeholder engagement.
Who will you be working with?
This role is within the Governance Team and comes with dual reporting to the Chief Product Officer of flydocs and the Chief Financial Officer of Swiss Aviation Software. You will partner with Sales, Finance, Legal, Customer Success, Product, and Leadership teams to align commercial terms with business objectives.
How do you contribute to the business?
We are seeking a highly commercial, process-driven, and strategic professional to own and optimise the end-to-end commercial contract lifecycle across our global Digital Tech Ops ecosystem. As Contract Manager, you will play a pivotal role in enabling commercial success while protecting flydocs’ interests. You will independently manage customer and partner agreements from initiation through execution and renewal, ensuring contracts are commercially robust, legally compliant, and aligned with business objectives. Working closely with Sales, Legal, Finance, IT, Security, Customer Success, and other key stakeholders, you will accelerate deal closure, reduce commercial risk, strengthen governance, and continuously enhance contracting processes to support revenue growth and seamless cross-functional collaboration across the ecosystem.
Key Responsibilities
- Commercial Contracts & Negotiation: Own and drive the full commercial contract lifecycle including drafting, initiating, negotiating, redlining, and executing enterprise SaaS and professional services agreements globally. Lead complex multi-party commercial negotiations while balancing customer needs, legal frameworks, and risk management. Manage renewals, upsells, partnership agreements, NDAs, MSAs, SOWs, and strategic customer contracts.
- Revenue Operations & Pipeline Governance: Manage CRM pipelines across HubSpot and Salesforce, ensuring data accuracy, forecasting discipline, and clear visibility of opportunities. Build robust bid management and deal governance processes to improve win rates and reduce delays. Increase commercial deal velocity through streamlined approval and contracting workflows.
- Process Improvement & Business Enablement: Develop scalable contract templates, commercial frameworks, and governance models. Build playbooks for Sales and Customer Success teams to shorten sales cycles and improve conversion rates. Introduce best practices for pricing approvals, escalation routes, and commercial decision-making.
- Cross-Functional Collaboration: Partner with Sales, Finance, Legal, Customer Success, Product, and Leadership teams to align commercial terms with business objectives. Support strategic initiatives involving new market entry, partnerships, and enterprise customer acquisition.
We would be really happy if you have:
- 4‑7 years of experience in contract management, preferably within the software, SaaS, aviation, or related industries.
- Proven experience drafting, reviewing, and negotiating commercial contracts independently.
- Strong experience in SaaS, aviation technology, enterprise software, or B2B technology sectors.
- Knowledge of data protection and data processing agreements is desirable.
- Experience working with contract lifecycle management tools and CRM systems is an advantage.
Social, Personal, and Other Skills:
- Strong negotiation skills and commercial acumen.
- Excellent interpersonal and communication skills, with the ability to build effective relationships across internal and external stakeholders.
- High attention to detail, particularly in contract review, redlining, and version control.
Contract Manager in Birmingham employer: flydocs
Contact Detail:
flydocs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the aviation and tech industries on LinkedIn. Join relevant groups, attend webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their products and services, especially in the SaaS and aviation sectors. Tailor your answers to show how your experience aligns with their needs—this will make you stand out!
✨Tip Number 3
Practice your negotiation skills! As a Contract Manager, you’ll need to demonstrate your ability to balance commercial objectives and risk management. Role-play scenarios with friends or mentors to build confidence before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand!
We think you need these skills to ace Contract Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing commercial contracts and any relevant skills that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that demonstrate your negotiation skills and commercial acumen. We love a good story!
Showcase Your Collaboration Skills: Since this role involves working closely with various teams, make sure to highlight your cross-functional collaboration experience. We want to know how you've successfully partnered with others to achieve common goals in your previous roles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team at flydocs!
How to prepare for a job interview at flydocs
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the contract lifecycle and the specific types of agreements mentioned in the job description. Be ready to discuss your experience with drafting, negotiating, and managing contracts, especially in SaaS or aviation contexts.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations where you successfully balanced customer needs with legal frameworks. Highlight any complex multi-party negotiations you've led, as this will demonstrate your ability to handle the intricacies of the role.
✨Familiarise Yourself with CRM Tools
Since the role involves managing CRM pipelines across HubSpot and Salesforce, brush up on these tools. If you have experience using them, be ready to share how you've used them to improve deal velocity and data accuracy in previous roles.
✨Emphasise Cross-Functional Collaboration
The job requires working closely with various teams. Prepare to discuss how you've collaborated with Sales, Finance, Legal, and other departments in the past. Share specific examples of how your contributions have aligned commercial terms with business objectives.