At a Glance
- Tasks: Lead a team in delivering exceptional customer service and maximise sales with your product knowledge.
- Company: Join a leading jewellery retailer known for its commitment to diversity and inclusion.
- Benefits: Enjoy competitive salary, sales incentives, staff discounts, and career development opportunities.
- Why this job: Be a role model in a vibrant retail environment and kickstart your management career.
- Qualifications: Retail or customer service experience with strong communication skills and a passion for sales.
- Other info: Dynamic team atmosphere with opportunities for growth and training.
The predicted salary is between 28800 - 43200 £ per year.
We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!
Responsibilities
- Serve as a role model of outstanding customer service for other team members, achieving sales targets and maximising sales while giving customers the benefit of your product expertise.
- Assist store management, especially in coaching new team members and helping them settle in, develop their product knowledge and grow their customer retail skills.
Qualifications
- Retail or customer service experience.
- Exceptional selling ability with strong communication skills, confidence and an outgoing personality to build rapport and showcase product features.
- Ambition to grow into your first management role.
Application Process
When you submit your application you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager to invite them to the final stage interviews. We recommend checking your emails regularly to ensure you don’t miss any updates.
Benefits & Development
We offer a competitive salary and benefits, including sales incentives and a staff discount. You may also work additional hours during peak trading periods, Bank Holidays and weekends. Signet provides career development opportunities, training and development programmes designed to help you make the most of your talent.
Equal Opportunity
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Location: London, United Kingdom
Supervisor in City of London employer: Flybaboo
Contact Detail:
Flybaboo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in City of London
✨Tip Number 1
Get to know the products inside out! Before your interview, dive deep into the jewellery world. Understand where the gems come from and how the watches work. This knowledge will not only impress but also show your passion for the role.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or in front of a mirror. Being able to confidently showcase product features and engage with customers is key. Remember, it’s all about building rapport!
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past retail or customer service roles that highlight your selling ability and teamwork. We want to see how you can bring your expertise to our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on your emails for updates after you submit. We’re excited to hear from you!
We think you need these skills to ace Supervisor in City of London
Some tips for your application 🫡
Show Your Passion for Product Knowledge: When you're writing your application, let your enthusiasm for jewellery and product knowledge shine through! We want to see how you can bring our products to life with your insights and experiences.
Highlight Your Customer Service Skills: Make sure to showcase any retail or customer service experience you have. We love candidates who can demonstrate exceptional selling ability and strong communication skills, so share those stories that highlight your outgoing personality!
Be Yourself in the Video: Once you get to the video stage, just be yourself! We want to know who you are and why you want to join us. Keep it casual, but make sure to express your ambition and how you see yourself growing with us.
Stay on Top of Your Emails: After submitting your application, keep an eye on your inbox! We’ll be reaching out with updates, and you don’t want to miss any important information about the next steps in the process.
How to prepare for a job interview at Flybaboo
✨Know Your Products Inside Out
Before the interview, dive deep into the products the company offers. Understand the origins of the gems and the mechanics behind the watches. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Highlight how you built rapport with customers and achieved sales targets. This will demonstrate your ability to be a role model for others in the team.
✨Practice Your Communication Style
Since strong communication skills are key for this role, practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend or in front of a mirror to boost your confidence.
✨Express Your Ambition
Let them know about your career aspirations and your desire to grow into a management role. Companies love candidates who are eager to develop and take on more responsibility, so don’t shy away from sharing your goals.