At a Glance
- Tasks: Lead a customer-first team and drive sales in our Norwich store.
- Company: Join Signet Jewelers, the largest diamond retailer with over 2,800 stores worldwide.
- Benefits: Enjoy competitive pay, discounts, and a minimum of 33 days holiday per year.
- Why this job: Be part of a unique retail experience in the luxury jewellery industry.
- Qualifications: Retail management experience and a passion for coaching and inspiring teams are essential.
- Other info: Complete a short online assessment and video to showcase your personality.
The predicted salary is between 28800 - 43200 £ per year.
Our Assistant Managers continuously strive for customer-first excellence in our stores!
CELEBRATE LIFE & EXPRESS LOVE
Assistant Manager Ernest Jones Norwich
As Assistant Store Manager here at Ernest Jones in Norwich you’ll join the team in a store within the local area.
Youll support our Store Manager in achieving the stores targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. Youll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
Youll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.
At Ernest Jones youll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world’s most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion.
The experience of working in Jewellery and Watch retail is truly unique join us and be part of something special!
Are you the perfect gem?
Were Looking For Suitable Candidates To Demonstrate The Following
- Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
- A commercially savvy approach with a drive to continuously improve and deliver outstanding results
- Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential.
- An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you dont miss any updates with your application.
What will you receive in return?
Upon joining us as Assistant Manager youll be supported from day-one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal Signet Jewellery Academy.
In addition to being able to access dedicated Learning & Development resources youll also achieve the following benefits:
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme An easy way to support causes close to your heart.
- Real Rewards – exclusive discounts on groceries, travel and leisure.
Apply now to see how your career could Shine with Signet!
Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But thats not all, we are part of the worlds largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
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Assistant Store Manager employer: Flybaboo
Contact Detail:
Flybaboo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Show your passion for the jewellery industry! When you get the chance to speak with the recruitment team, make sure to express your genuine interest in the products and how you can help customers celebrate special moments.
✨Tip Number 2
Highlight your leadership skills during the interview process. Be ready to share specific examples of how you've successfully coached and motivated a team in previous roles, as this aligns perfectly with what they're looking for.
✨Tip Number 3
Prepare for the online assessment by familiarizing yourself with common retail scenarios. Think about how you would handle customer interactions and sales challenges, as these will likely be part of the evaluation.
✨Tip Number 4
Stay proactive in your communication! After applying, regularly check your emails for updates and be ready to respond quickly if they reach out for the next steps in the hiring process.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant Store Manager position. Understand the key responsibilities and the qualities they are looking for, such as leadership skills, sales management, and a passion for customer service.
Tailor Your CV: Customize your CV to highlight your relevant experience in retail management and your ability to lead and inspire a team. Use specific examples that demonstrate your track record in achieving sales targets and developing team members.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your interest in the jewellery industry and how you can contribute to creating a customer-first culture in the store.
Prepare for Online Assessment: Once you submit your application, be ready to complete the online assessment. Practice common assessment questions related to retail scenarios and leadership to ensure you perform well.
How to prepare for a job interview at Flybaboo
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples of how you've gone above and beyond to help customers in previous roles, especially in retail.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've successfully motivated and coached team members. Highlight any experiences where you led a team to achieve sales targets or improved team performance.
✨Know the Products Inside Out
Familiarize yourself with the types of jewelry and watches that Ernest Jones offers. Being knowledgeable about the products will not only impress the interviewers but also show your genuine interest in the industry.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific situations in the store, such as dealing with a difficult customer or managing team conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses.