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- Tasks: Lead a passionate team to create memorable shopping experiences in our new Oxford Street store.
- Company: Join Ernest Jones, part of the world's largest diamond jewellery retailer.
- Benefits: Enjoy competitive salary, generous discounts, and 33+ days holiday.
- Why this job: Be a key player in shaping customer experiences and growing your retail career.
- Qualifications: Retail management experience and a passion for coaching and inspiring teams.
- Other info: Access to training, qualifications, and excellent career progression opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Our Assistant Managers continuously strive for customer-first excellence in our stores!
We are excited to announce the opening of a brand-new Ernest Jones store on Oxford Street. This is your chance to join us at a truly exciting moment, playing a key role in shaping the customer experience from day one. As we prepare to open our doors, we are looking for passionate, customer-focused people who are ready to help us create memorable moments for every shopper who walks in. If you are looking for a fresh opportunity to shine and grow your retail career, we would love to hear from you.
As Assistant Store Manager here at Ernest Jones, you will join the team in a store within the local area. You will support our Store Manager in achieving the store's targets through promoting the sales culture in-store, building and inspiring a strong customer-first team and ensuring compliance with company policies and procedures. You will be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You will run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.
At Ernest Jones, you will devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion. The experience of working in Jewellery and Watch retail is truly unique – join us and be part of something special!
We are looking for suitable candidates to demonstrate the following:
- Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
- A commercially savvy approach with a drive to continuously improve and deliver outstanding results
- Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential
- An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love
What’s next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend you regularly check your emails to ensure you don’t miss any updates with your application.
Upon joining us as Assistant Manager, you will be supported from day one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'. In addition to being able to access dedicated Learning & Development resources, you will also achieve the following benefits:
- Competitive salary including sales incentives
- Generous discount of up to 30% off our fabulous products from day one
- An annual enhanced discount to celebrate the day you joined our team
- Retirement Savings plans which offer flexibility in the way you save for the future
- Immediate Life Assurance from day one
- A minimum of 33 days holiday per year
- Recognised qualifications, study support and structured career progression
- Health and Wellbeing Scheme
- Financial Wellbeing scheme
- Give As You Earn scheme – an easy way to support causes close to your heart
- Real Rewards – exclusive discounts on groceries, travel and leisure
Apply now to see how your career could shine with Signet! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Assistant Manager employer: Flybaboo
Contact Detail:
Flybaboo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company! Before your interview, dive into Ernest Jones' values and products. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Think about your past experiences and how they align with the role of Assistant Manager.
✨Tip Number 3
Show off your passion! When discussing your interest in the jewellery industry, share personal stories or experiences that highlight your enthusiasm for helping customers celebrate special moments.
✨Tip Number 4
Follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your eagerness to join the team.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the jewellery industry shine through! We want to see how much you care about helping customers celebrate special moments.
Tailor Your CV: Make sure your CV highlights your retail management experience and leadership skills. We’re looking for someone who can inspire a team, so showcase any relevant achievements that demonstrate your ability to motivate others.
Be Authentic in Your Video: If you get to the video stage, be yourself! We want to know who you are and why you’d be a great fit for our team. Share your story and what excites you about joining Ernest Jones.
Check Your Emails Regularly: After you apply, keep an eye on your inbox! We’ll be sending updates about your application, and you don’t want to miss any important information from us.
How to prepare for a job interview at Flybaboo
✨Know Your Products
Before the interview, take some time to familiarise yourself with Ernest Jones' product range, especially their jewellery and watches. Being able to discuss specific items and their features will show your genuine interest in the industry and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully motivated and coached a team in the past. Think about specific situations where you inspired others to achieve their goals or improved team performance.
✨Emphasise Customer Experience
Ernest Jones is all about creating memorable moments for customers. Be ready to share your thoughts on what excellent customer service looks like and provide examples from your previous roles where you went above and beyond to ensure customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about potential situations you might face as an Assistant Manager and how you would approach them, particularly in terms of sales management and team dynamics.