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- Tasks: Manage post-booking client experiences and collaborate with various teams for seamless flight operations.
- Company: Join Victor, a disruptive leader in the private jet charter industry.
- Benefits: Enjoy a competitive salary, flexible working, and comprehensive health coverage.
- Why this job: Be part of an innovative team transforming the way we fly privately.
- Qualifications: Two years in business aviation, strong communication skills, and a proactive attitude.
- Other info: Experience personal growth and career progression in a dynamic, dog-friendly environment.
The predicted salary is between 36000 - 60000 £ per year.
Victor is disrupting the private jet charter sector with an on-demand global marketplace to make aircraft charter more transparent, easier, and greener than ever before. Our mission is to provide a better way to fly by putting the consumer in control, and innovation is at the heart of everything we do.
Our dedicated Flight Management team at Victor is an integral component of the wider flight team and has wide-ranging responsibilities throughout the post-booking customer journey. We are looking for a self-motivated, driven, and ambitious individual who can provide an industry-leading service and embed themselves into the wider team, helping to drive improvements and engaging in wider initiatives to support business objectives.
This position is critical within the broader Flight Management team in facilitating the ongoing smooth running of our flight schedule and offers a wide-ranging and exciting remit. Reporting directly to the Global Head of Flight Management, the role will encompass a variety of responsibilities which will offer fantastic personal growth and learning opportunities whilst being immersed in a truly disruptive and innovative global brand. The role will also offer fantastic career progression opportunities and we encourage involvement in wider initiatives across the business as we continue to pioneer a better way to fly private.
Responsibilities include managing the end-to-end client experience post-booking, including communication with external partners (airports, FBOs, caterers), internal colleagues across all teams, and direct engagement with our customers flying around the world. There will be opportunities to gain exposure to different sub-elements of the flight management function including the new booking phase (first contact and flight itineraries), the tactical (day of flight) role, and all aspects of flight logistics.
Qualifications:
- Minimum two years of operational experience within business aviation
- Ability to work in a fast-paced environment and collaborate effectively as a team member
- Comfortable and capable handling difficult situations and resolving problems, often at short notice
- Good attention to detail, highly organized, proactive with an ability to prioritize effectively and multitask
- Positive and enthusiastic attitude towards work, flexibility and ability to work independently
- Proficiency in English language with excellent written and verbal communication and strong interpersonal skills
Working in the flight management team is unique in its exposure to all areas of the business and how we work both internally and with our external partners. We are looking for an individual who strives not only for individual excellence but who proactively seeks opportunities to learn more about some of our other business functions and build great working relationships. This is especially key in communication with our Sales team in understanding different ways of working to deliver a consistent and high-quality service for each flight booking and client.
Best In Class Salary Structure: Our remuneration structure is meritocratic, so you will be rewarded for exceptional performance.
Victor Perks: We strive for an optimal work/life balance, and a dog-friendly office plays a part! There are plenty of opportunities to interact away from our desks with team socials (virtual or in-person). Access to our internal VICTOR+ colleague benefits & wellbeing programme.
360 Development: Measure yourself against the industry’s best brokers as part of the no.1 on-demand private jet team in Europe. Choose to collaborate across different areas of the business, such as marketing, product, and finance to expand your skillset.
Medical and Insurance Cover: Medical & dental BUPA cover and life assurance.
Flexible Working: Smarter working and greater control over your schedule. The team enjoy flexibility when it comes to working from the office or from home.
Social Development: Take part in team and individual challenges to support charities and local communities, alongside staff wellness activities.
Flight Management Executive employer: Fly Victor
Contact Detail:
Fly Victor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Management Executive
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Victor's mission and values. Show us that you’re not just a great fit for the role but also for our fun and friendly team. A little research goes a long way!
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers and partners, being articulate and personable is key. Try mock interviews with friends or family to polish your pitch and showcase that positive attitude we love.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills! We want to see how you handle tricky situations. Think of examples from your past experiences where you turned challenges into opportunities, and share those stories during your interview.
✨Tip Number 4
Don’t forget to ask questions! Show us your curiosity about the role and the company. This not only helps you understand if we're the right fit for you but also highlights your ambition and eagerness to learn more about our innovative approach.
We think you need these skills to ace Flight Management Executive
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your fun and friendly personality. Use a conversational tone and let your enthusiasm shine through – it’s all about that great attitude!
Tailor Your Application: Don’t just send a generic CV and cover letter. We’re looking for someone who understands our mission at Victor. Highlight your relevant experience in business aviation and how it aligns with our goals. Show us why you’re the perfect fit!
Be Ambitious and Engaged: We love ambition! In your application, share examples of how you’ve taken initiative in previous roles. Let us know how you’ve engaged with teams and driven improvements – we’re all about collaboration here at Victor.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Fly Victor
✨Show Your Fun & Friendly Side
Victor is all about a fun and friendly atmosphere, so make sure to let your personality shine through during the interview. Share anecdotes that highlight your positive attitude and how you engage with team members and clients alike.
✨Demonstrate Your Ambition
This role requires notable ambition, so be prepared to discuss your career goals and how they align with Victor's mission. Talk about past experiences where you've taken initiative or sought out learning opportunities to show you're driven and eager to grow.
✨Highlight Your Team Player Skills
Victor values collaboration, so come ready to discuss examples of how you've worked effectively in teams. Emphasise your ability to communicate and resolve issues, especially in fast-paced environments, to showcase your adaptability and teamwork.
✨Prepare for Problem-Solving Scenarios
Given the nature of flight management, be ready to tackle hypothetical scenarios that involve difficult situations or last-minute changes. Think through your problem-solving process and how you would handle various challenges, demonstrating your proactive and organised approach.
