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- Tasks: Provide admin support, customer service, and manage data for the Coventry team.
- Company: Join Flux Power, a leading not-for-profit supporting independent living for people with disabilities.
- Benefits: Enjoy perks like 23 days annual leave, free parking, and an employee assistance programme.
- Why this job: Make a real impact while gaining valuable experience in a supportive environment.
- Qualifications: GCSE Grade '4' in English and Maths; experience in customer service and Microsoft Office required.
- Other info: Flexible working hours and guaranteed interviews for disabled candidates.
The predicted salary is between 18794 - 26290 £ per year.
Location
Penderels Trust,Resource House, 1A Brandon Lane, Coventry, CV3 3GU
Salary
£25,366 per annum
Hours
37 hours per week.
Working days & times
Monday to Friday 8:30 am to 5:00 pm
Closing date
11th February 2026
Interview
Interviews will take place either face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders for our emails).
The Role – Your Main Duties Will Include
- Providing a professional customer service experience to all callers on behalf of the Financial Money Management Department.
- Providing clerical support to all staff including production of letters and other paperwork, producing invoices, minuting meetings.
- Managing an internal database, including the uploading of new referrals and other relevant documentation on behalf of the Financial Money Management Department.
- Producing accurate statistics and reports.
- Receiving and recording all incoming/outgoing mail.
- Monitoring and replenishing office stationery stocks.
Skills, Experience and Qualifications
- Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
- Ability to input and maintain accurate data records.
- Ability to manage workload effectively.
- Ability to work as part of a team and on own initiative.
- Ability to work flexibly and to deadlines.
- Ability to produce business correspondence to a high standard.
- Experience in a customer service environment.
- Experience of minute taking.
- GCSE Grade \’4\’ or equivalent in English and Maths.
Perks
Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus Bank Holidays initially, (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months service) / Paynow (Stream)
Disability Confident
We are a Disability Confide nt employer and will offer a guaranteed interview to disabled candidates who meet the job specification.
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Clerical Officer employer: Flux Power
Contact Detail:
Flux Power Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description, such as minute taking and managing databases. Practising these skills can give you a solid edge during the interview.
✨Tip Number 2
Since customer service experience is crucial for this role, think of examples from your past where you provided excellent service. Be ready to discuss these scenarios in detail during your interview.
✨Tip Number 3
Research Flux Power and their mission to provide independent living services. Understanding their values and how they support people with disabilities will help you align your answers with their organisational goals.
✨Tip Number 4
Prepare for potential interview questions by practising common clerical officer scenarios, such as handling multiple tasks or dealing with difficult customers. This will boost your confidence and help you articulate your responses effectively.
We think you need these skills to ace Clerical Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administrative roles. Emphasise your skills in Microsoft Office, customer service, and data management, as these are key for the Clerical Officer position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your ability to provide clerical support, manage workloads, and produce business correspondence to a high standard. Show enthusiasm for working with a not-for-profit organisation.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job requirements, such as minute taking, managing databases, and customer service experience. Use specific examples to demonstrate how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Clerical Officer role.
How to prepare for a job interview at Flux Power
✨Showcase Your Customer Service Skills
Since the role involves providing a professional customer service experience, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate Your Microsoft Office Proficiency
The job requires a good working knowledge of Microsoft Office packages. Brush up on your skills in Word, Excel, and Outlook, and be ready to discuss how you've used these tools in past roles, especially for tasks like producing letters and managing data.
✨Highlight Your Organisational Skills
As a Clerical Officer, you'll need to manage various tasks effectively. Prepare to talk about how you prioritise your workload, meet deadlines, and maintain accurate records. Consider sharing a time when your organisational skills made a significant impact.
✨Prepare for Minute Taking
Since minute taking is part of the role, think about your experience with this task. Be ready to explain how you ensure accuracy and clarity in your notes, and perhaps even share a technique that helps you capture important details during meetings.
