Administration Team Leader in Richmond

We're looking for a Technical Administration Manager to join a growing Registered Building Control Approver (RBCA). This role would suit someone who enjoys being at the heart of the operation, keeping things organised, supporting both clients and surveyors, and leading a small team. You'll manage two Technical Support Administrators and work closely with the Building Control team to ensure applications, inspections, and customer enquiries are handled smoothly and efficiently. If you're someone who likes variety, enjoys solving problems, and isn't afraid to jump in and help wherever needed, this could be a great fit. What You'll Be Doing Leading and supporting a team of two Technical Support Administrators. Processing and overseeing applications, Initial Notices, and associated documentation. Helping the team navigate more complex applications, queries, and customer calls. Coordinating inspection bookings and payments while responding to general Building Control enquiries. Providing first-point-of-contact guidance on Building Regulations and Building Control processes. Supporting Surveyors with the software, equipment, and documentation they need to carry out their roles effectively. Managing team workloads and ensuring work is completed efficiently and accurately. Maintaining records and supporting compliance requirements. Rolling up your sleeves and getting involved in the day-to-day administration. What We're Looking For Experience within Building Control, construction, property, or a technical administration environment. Previous experience managing or supervising a team. Strong organisational skills and the ability to prioritise a busy workload. A confident communicator who enjoys helping people. A proactive approach and willingness to take ownership of tasks. What's In It For You? £35,000 - £40,000 salary depending on experience Hybrid working with the option to work from home 2-3 days a week Early finish every Friday Extended Christmas shutdown Supportive and friendly team environment The chance to play a key role in a growing Building Control business If it sounds like something you'd like to hear more about, apply today and Nadine will be in touch within 24 hours. Alternatively, feel free to give me a call or drop me a message for a confidential chat