Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support HR processes and enhance employee experiences across 25 markets.
- Company: Join a dynamic team at Flutter, a leader in the gaming industry.
- Benefits: Fixed-term contract until December 2026 with competitive pay and growth opportunities.
- Why this job: Make a real impact on employee satisfaction and operational excellence.
- Qualifications: Experience in HR operations or customer service is a plus.
- Other info: Collaborative environment with a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Are you a detail-oriented HR professional who thrives on creating seamless employee experiences? Flutter is looking for an HR Operations Partner to join our team and play a pivotal role in delivering excellence across the employee lifecycle. In this position, you'll be the go-to expert for HR processes and systems, working closely with our HR Business Partners and wider People team to ensure our operations run smoothly and efficiently. If you're passionate about operational excellence, enjoy problem-solving, and want to make a tangible impact on how we support our people, we'd love to hear from you.
This role is a fixed term contract running until 31st December 2026.
What you'll be doing:
- As a member of the Global HR Operations team, you will act as the go-to resource for 'How do I' questions that are sent through the Workday Help case management tool for the majority of employee populations across 25 markets, providing them with an excellent best-in-class experience.
- Manage and process HR hire to retire transactions in Workday, including complex Workday transactions and mass data uploads, gathering the appropriate level of information to accurately process as the need arises and in alignment with established Flutter practices.
- You will be responsible for advancing employee queries to the appropriate teams when in-country raised or specialist support is required.
- Monitor the completion of employee queries end-to-end, continually finding opportunities to improve processes and services whether location or process-specific.
- Provide support to specific HR-led projects and/or initiatives as cascaded down from Global HR Operations management.
- Collaborate with other Global HR Operations Partners to deliver a consistent high-quality employee experience whilst maintaining alignment with Flutter standards and business expectations.
- Build knowledge of location and/or division-specific practices, applying this to improve the future delivery of services.
- Monitor progress against SLAs and delivery against agreed scope, performance, and timelines.
How you'll do it:
- Experience working within a customer service environment.
- Experience working within HR Operations with knowledge of employee lifecycle processes preferred.
- Proven ability to support employees across the globe.
HR Operations Partner in Leeds employer: Flutter
Contact Detail:
Flutter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Partner in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at Flutter or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common HR scenarios and how you’d handle them. We want to see your problem-solving skills in action, so think of examples that showcase your operational excellence.
✨Tip Number 3
Show off your knowledge of Workday! Brush up on its features and functionalities, as this will be crucial for the role. Being able to discuss your experience with HR systems confidently can set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Flutter team.
We think you need these skills to ace HR Operations Partner in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Operations Partner role. Highlight your experience in HR processes and customer service, and don’t forget to sprinkle in some examples of how you've improved employee experiences in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about operational excellence and how you can make a tangible impact at Flutter. Keep it engaging and personal – we want to get to know you!
Showcase Problem-Solving Skills: In your application, be sure to mention specific instances where you've tackled challenges in HR operations. We love seeing how you approach problem-solving and improve processes, so share those success stories!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Flutter
✨Know Your HR Processes
Make sure you brush up on the key HR processes and systems, especially those related to the employee lifecycle. Being able to discuss how you’ve managed HR transactions in the past will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled complex HR issues or improved processes in previous roles. Flutter is looking for someone who can think on their feet, so having specific scenarios ready will demonstrate your ability to handle challenges effectively.
✨Understand the Company Culture
Research Flutter’s values and culture before the interview. This will help you align your answers with what they’re looking for in an HR Operations Partner and show that you’re genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you. Think about asking how they measure success in this role or what challenges the team is currently facing.
