Delivery Lead in Leeds

Location: UK or Ireland

Contract type: Permanent

Role Purpose

We are seeking a proactive, self-motivated, and experienced Delivery Lead to work across Enterprise initiatives within our global organization. This role works closely with other teams including Architecture, Data, Product, Security, and Engineering by providing specialized delivery expertise. You'll lead, inspire, and motivate; working closely with a team of engineers throughout the project lifecycle, ensuring adherence to architectural patterns, quality standards, and delivery timelines. Collaborating with Product Managers, Architecture teams, and Enterprise IT specialists, you will serve as the delivery liaison between engineering teams and key partners, proactively identifying risks and dependencies throughout all phases of initiatives. This role requires someone who can work autonomously and collaboratively, capable of hitting the ground running in a fast-paced, complex, and fast-moving environment focused on digital transformation.

Accountabilities & Responsibilities

• Roadmap & Portfolio Management: Own the overall roadmap from a delivery perspective for Enterprise IT. Support engineering teams throughout the product lifecycle, from initiative planning through to delivery, post-implementation support, and value realization. Manage portfolio of projects, tracking progress and priorities across multiple concurrent initiatives.
• Frameworks & Continuous Improvement: Own and develop delivery frameworks and practices, providing suitable training and coaching to engineering teams, and other project team members. Set baselines for key performance indicators such as cycle time, defect management and mean time to recovery. Drive continuous improvement within the team to increase delivery velocity and quality. Facilitate lessons learned sessions and post-implementation reviews. Manage delivery board and governance processes.
• Stakeholder Management & Communication: Responsible for ensuring that collaborators are kept informed throughout the organization. Engage, communicate, and work towards compromise and success during the product lifecycle. Work with vendor partners and external partners.
• Documentation & Reporting: Ensure relevant project documentation is created, managed, and maintained. Responsible for adequate reporting of projects using Jira as the system of choice. Track project progress and maintain comprehensive project documentation.
• Risk & Dependency Management: Maintain RAID (Risks, Assumptions, Issues, Dependencies) logs for delivery plans. Identify, assess, and communicate project-related risks throughout the delivery lifecycle. Provide confidence levels on delivery plans based on identified risks.
• Quality Assurance & Testing Coordination: Ensure comprehensive testing phases occur including unit testing, system integration testing, performance testing, and security testing. Facilitate User Acceptance Testing (UAT) processes and coordination with business team members. Report on testing outcomes, success rates, and quality metrics. Ensure solutions meet acceptance criteria and production readiness standards.
• Release & Rollout Management: Coordinate deployment plans and release activities from a delivery perspective, including communications. Coordinate release activities and change management initiatives. Provide hypercare and immediate post-launch support in partnership with Engineering teams.

Skills & Capabilities

Essential Requirements:

• Delivery Methodologies: Strong understanding of Agile/Scrum delivery methodologies with proven experience leading teams.
• Stakeholder Management: Excellent stakeholder management skills to engage, communicate, and work with partners across the organization and senior leadership.
• Technical Competence: Technical knowledge or understanding to effectively work on platform projects and communicate with engineering teams about technical risks, issues, and constraints.
• Leadership Presence: Senior principles, leading by example, showing work ethic and passionate, professional attitude, with ability to work independently.
• Communication Excellence: Excellent written and verbal communication skills in English for managing expectations across different teams.
• Tool Proficiency: Proficient in tools such as JIRA and JSM (Jira Service Management), or other project management software.
• Prioritization Skills: Ability to set and manage frequently changing priorities across multiple initiatives simultaneously.
• Problem-Solving: Strong problem-solving skills with a diligent approach.
• Adaptability: Flexibility to adapt to changing priorities and business needs in a fast-paced environment.
• Continuous Improvement: Experience driving continuous improvement initiatives and establishing performance baselines.
• Governance: Knowledge of governance practices and frameworks.

Preferred Requirements:

• Experience working with Architecture and Engineering teams in software engineering environments.
• Formal project management certification (Prince2, PMP, Agile/Scrum certifications) is an advantage.

Personal Attributes:

• Proactive and self-motivated with ability to work independently.
• Collaborative approach with ability to inspire and motivate teams.
• Professional demeanour with strong leadership presence.
• Adaptable and resilient in fast-paced transformation environments.

Measure of Success:

• Successful delivery of Ent IT projects on time, within budget, and meeting partner requirements.
• Effective resource management demonstrated through optimal team utilization and delivery velocity.
• Quality and maturity of project management frameworks and practices across the team.
• Collaborator satisfaction demonstrated through positive feedback and strong working relationships.
• Accurate tracking and reporting of project status, risks, and issues with proactive mitigation.
• Successful incident management with adherence to SLAs and effective communication.
• Team development and capability building, demonstrated through improved delivery performance.
• Quality and completeness of project documentation and governance artifacts.
• Contribution to continuous improvement initiatives and delivery excellence across Enterprise Technology.

About Flutter

Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to bring to bear our significant scale and our challenger mentality to change our industry for the better. By Changing the Game, we believe we can deliver long-term growth while promoting a positive, sustainable future for all our stakeholders.

About Division/Function

The Enterprise Technology function is responsible for the strategy, delivery, and support of systems that enable Flutter's global workforce and operations. We partner with business stakeholders to implement and optimize technology solutions including AI & Automation, HR Tech, Tech Ops, and Enterprise IT systems, ensuring our people and operations have the tools and systems they need to succeed.

We are a flexible employer; whether you have personal commitments or a hobby that brings you joy, we want you to bring your best self to work and feel empowered to do so. We also like to share our success; after all you make it happen. We have an excellent benefits package that can be personalised to you:

• Bonus scheme
• Uncapped holiday allowance
• Enhanced pension scheme
• Private healthcare
• Life assurance
• Income protection
• Hybrid working
• £/€1,000 annual self-development learning fund
• Invest via the Flutters Sharesave Scheme
• Paid volunteering days
• Enhanced parental leave
• Wellbeing fund (£/€250 a year)
• Recognition programs
• Gym membership, discounts, vouchers and much more!

Equal opportunities

At Flutter, we are committed to creating a diverse and inclusive workplace. We strongly encourage people from all backgrounds, ways of thinking, and working to apply. We are committed to including everyone regardless of their race, disability, age, gender identity, sexual orientation, and religion. Everyone brings different perspectives and experiences; you don’t have to meet all the requirements listed to apply for this role.