Change Lead in Leeds

This role will develop and deliver communications strategies to help our people adopt and embrace the changes, engaging partners and teams across various functions and brand-led divisions across Flutter. The role will support multiple initiatives/programmes and combine excellent communication expertise with a deep understanding of business change.

The role will work closely with other Business Change Leads and will be able to articulate the case for change and the key partners involved. As a Business Change Lead, your role will be to lead and deliver the business change activities required to ensure the successful implementation and adoption of the change Programme you are partnered with. You will partner with the Programme team and impacted collaborators at every level of the organisation, ensuring that you are building the right change management activities at the right time, working in partnership to deliver successful change and transformation.

This role requires a creative adaptive problem solver with the ability to exert influence without authority. You'll be comfortable working in a fast-paced environment, able to demonstrate initiative, look at alternatives, and consider practical ways to solve problems.

What you’ll do:

• Change Strategy and Planning: Develop and implement detailed change management plans including strategies for communication, training, and collaborator engagement which are aligned to the overall programme plan.
• Change advocate: Is a champion of business change standard process and advocates for the value change can add.
• Partner Management: Build and maintain trusted and valued relationships with key collaborators ensuring their needs are identified and addressed and they are engaged throughout the programme.
• Leadership and influence: Is a key part of the programme team to ensure that change is represented and plans will achieve the required behaviour changes.
• Change Communication: Leads in the identification of key stakeholders involved or impacted and creates a robust and compelling communications strategy that delivers consistency in messaging in a targeted way.
• Training Oversight: Oversees the development and delivery of training to ensure that colleagues have the knowledge and ability to change and transition successfully.
• Hypercare Plans: Leads the development of the hypercare and post-implementation support to drive change adoption.
• Change Measurement: Leads the tracking of how effectively we have achieved change via metric and sentiment tracking.

Skills and attributes for success:

• Expertise: Have strong knowledge and experience of using change management methods.
• Skills: Excellent communication, presentation, and EQ skills and is able to quickly establish personal credibility and build strong stakeholder relationships.
• Adaptability: Able to thrive in a fast-paced environment with high levels of ambiguity and change.
• Leadership: Able to lead, coach, and develop a team to have impact across the business.
• Aspiration: Has a passion for change, innovation, and putting people at the centre of change.

Benefits:

• Uncapped Holiday Allowance
• Enhanced Pension Scheme
• Bonus Scheme
• Life Assurance
• Income protection
• Private healthcare (with option to add dependent)
• £1000 annual self-development learning fund & Access to thousands of Udemy courses
• Invest via the Company Share save Scheme
• Discount vouchers
• Volunteering days
• Improved Parental Leave and paid time off for appointments
• Reward portal (e.g., electric car scheme, gym membership discounts)
• Wellbeing scheme
• On-site Gym, Canteen, and Gaming area

At Flutter, we are committed to creating a diverse and inclusive workplace. We strongly encourage people from all backgrounds, ways of thinking, and working to apply. We are committed to including everyone regardless of their race, disability, age, gender identity, sexual orientation, and religion. Everyone brings different perspectives and experiences; you don’t have to meet all the requirements listed to apply for this role.