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For Companies At a Glance
- Tasks: Conduct impactful UX research and translate insights into actionable guidance for product teams.
- Company: Join Flutter, a leading online sports betting and iGaming operator with a collaborative culture.
- Benefits: Enjoy a £/€1,000 learning fund, unlimited holiday, hybrid working, and private healthcare.
- Why this job: Make a real difference in user experience while developing your skills in a dynamic environment.
- Qualifications: Experience in UX research with strong communication and collaboration skills.
- Other info: Be part of an inclusive team that values diverse perspectives and continuous improvement.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for two UX Researchers to join Flutter UK & Ireland! Our UX Research team sit within our Customer Super Tribe but support all our Super Tribes to deliver high-quality and impactful research. As a UX Researcher, you’ll be delivering end-to-end research projects, translating insights into clear and actionable guidance for product teams, working closely with the rest of the UX Research team to develop your skills and uphold research standards, methods and culture. You’ll already have a good understanding of qualitative and quantitative methods, but more importantly bring a proactive, collaborative mindset, and genuinely care about understanding our users.
What You’ll Do
- People
- Support the UX Research team strategy by participating and delivering initiatives that further the ambitions of the team.
- Support initiatives that drive improvements across the design processes and design team culture.
- Proactively manage your own development areas by seeking out regular feedback to improve your research, business and soft skills.
- Projects
- Define and execute research projects aligned to the Super Tribe roadmap, working closely with the Lead and Senior UX Researcher to maintain visibility of ongoing and upcoming work.
- Able to apply appropriate qualitative and quantitative methods and, with support, manage projects from scoping through to insight delivery.
- With support, translate research findings into clear, actionable insights, ensuring strong alignment with product roadmaps and business goals.
- Support the delivery of high-priority or complex research projects.
- Understand when to collaborate with BI analysts and other insight teams to develop research projects further.
- Process
- Contribute to scalable research processes, aligning to team standards and advocate for working with our design and user experience team.
- With support, share and evangelise research insights across teams, promoting evidence-based decision-making and helping stakeholders apply findings effectively.
- With support, collaborate effectively with other design functions (Design Systems, Content Design, Product Design) to ensure integrated and efficient workflows.
- Embrace continuous improvement, experimenting with new methods, tools and strategies to advance the maturity of research practices.
How You’ll Do It
- Experience working in UX Research, or a related discipline, with a sound understanding of how and when to apply quantitative and qualitative research methodologies.
- Flourishing communication skills including storytelling and stakeholder engagement.
- Awareness of the importance of strong knowledge and sound awareness of research operations, prioritisation and resource planning.
- Awareness of the importance of balancing business goals, user needs and research capacity.
- Curiosity and interest in understanding different methodologies and techniques including experimental design and statistics.
What’s On Offer
- £/€1,000 learning fund
- Twice-yearly bonus (with part of it guaranteed!)
- Unlimited Holiday
- Pension contribution scheme
- Private healthcare
- Hybrid Working
- Access to thousands of Udemy courses
About Flutter
Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to change our industry for the better, making use of our significant scale and challenger mentality. By Changing the Game, we believe we can deliver long-term growth while promoting a positive, sustainable future for the industry.
About Flutter UK & Ireland
The UK & Ireland region of Flutter unites some of the biggest brands in the betting and gaming industry; fair, Paddy Power, PokerStars, Sky Betting & Gaming and tombola. At Flutter UK & Ireland, we strive for the next level and drive innovation to set the pace as leaders, putting our customers first, always. We win together through team spirit and unparalleled dedication. When we’re free to be ourselves, we thrive and unleash our unique talents — creating a culture that empowers our people to change the game.
We’re working to be an inclusive employer. We encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.
UX Researcher employer: Flutter Uk & Ireland
Contact Detail:
Flutter Uk & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Researcher
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Flutter on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your best UX research projects. Make sure to include case studies that demonstrate your process and the impact of your work—this will make you stand out in interviews.
✨Tip Number 3
Practice makes perfect! Get ready for those interviews by doing mock sessions with friends or mentors. Focus on articulating your thought process and how you approach research challenges—this is key for a UX Researcher role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Flutter team. Don’t miss out on this opportunity!
We think you need these skills to ace UX Researcher
Some tips for your application 🫡
Show Your Passion for UX Research: Let your enthusiasm for UX research shine through in your application. Share specific examples of projects you've worked on and how they impacted user experience. We want to see that you genuinely care about understanding users!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that align with the job description. Use keywords from the listing to demonstrate that you’re a perfect fit for our team at Flutter.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and focus on delivering your message effectively. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Flutter!
How to prepare for a job interview at Flutter Uk & Ireland
✨Know Your Research Methods
Make sure you brush up on both qualitative and quantitative research methodologies. Be ready to discuss how you've applied these methods in past projects, as well as when to use each one effectively.
✨Showcase Your Collaboration Skills
Flutter values teamwork, so be prepared to share examples of how you've worked with cross-functional teams. Highlight your ability to communicate insights clearly and how you've engaged stakeholders in the research process.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific research challenges or project scenarios. Think about past experiences where you had to adapt your approach or collaborate with others to achieve a goal.
✨Emphasise Continuous Improvement
Demonstrate your commitment to personal and professional growth. Talk about how you seek feedback and what steps you've taken to improve your research skills and methodologies over time.
