Senior Facilities Executive - Soft Services

Senior Facilities Executive – Soft Services Join to apply for the Senior Facilities Executive – Soft Services role at Flutter UK & Ireland . Your team Reporting directly to the Retail Facilities Manager, the Senior Facilities Executive for “Soft Services” will play a key role in supporting our retail colleagues across the UK and Ireland. With an estate of over 550 shops, this role will work within the wider Retail Facilities Team. We seek an experienced Senior Facilities Executive with a soft services background to provide executive support to the facilities manager, teams, retail colleagues, and external stakeholders, ensuring smooth service delivery across our estate. The ideal candidate will thrive in a fast-paced, evolving environment, able to prioritize effectively and work independently with minimal supervision. The role is hybrid, based anywhere in the UK or Ireland, with frequent shop visits required. What You’ll Do Serve as the point of contact for internal and external stakeholders, handling escalations and executive support. Manage reactive and planned maintenance contracts, including cleaning, waste management, and consumables. Conduct premise audits for cleaning standards and quality assurance. Oversee service partner and contractor performance, ensuring delivery of MI reports, SLAs, and KPIs. Analyze data, identify trends, and implement improvement strategies. Assist in budget preparation, expenditure tracking, and cost-effective strategies. Provide high-level support to the Facilities Manager and leadership, including report preparation. Review quotations, negotiate best value, and instruct works. Support tender exercises and the onboarding of new contracts and service providers. How You’ll Do It Exceptional communication and influencing skills. Degree or diploma in maintenance or relevant industry qualification. Deep knowledge of facilities management and health & safety regulations. Experience managing service partners and contractors. Proficiency in tender documentation, including specifications, pricing, SLAs, and KPIs. Experience in budget management, forecasting, and analytics. Proficiency in Microsoft Office and facilities management software. ISOH qualification preferred. What’s on Offer £/€1,000 learning fund Twice-yearly bonus (partially guaranteed) Unlimited holiday Pension scheme Private healthcare Hybrid working (Ireland-based employees: 2 days in Dublin office) Access to Udemy courses Company Sharesave Scheme 16 hours paid volunteering annually About PaddyPower Since 1988, Paddy Power has been innovating in betting and gaming, known for its bold approach and fun culture. Part of Flutter UK & Ireland, we value teamwork, creativity, and a lively work environment. About Flutter UK & Ireland We operate leading brands like Sky Betting & Gaming, Tombola, Betfair, and Paddy Power, serving millions weekly with innovative betting products. Our culture is driven by our values: Customer First, Change The Game, Win Together, Free To Be Me. We welcome applicants from diverse backgrounds and encourage you to apply even if you don’t meet all listed requirements. Let us know if you need accommodations. Additional Information Seniority level: Mid-Senior level Employment type: Full-time Job function: Business Development and Sales Industries: Entertainment Providers #J-18808-Ljbffr