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- Tasks: Lead the Betfair Exchange, shaping strategy and driving growth in a dynamic environment.
- Company: Join Betfair, part of Flutter, a leading online betting exchange with a vibrant culture.
- Benefits: Enjoy flexible working, unlimited holiday, a £1,000 learning fund, and private healthcare.
- Why this job: Make a real impact in a high-stakes role while fostering innovation and collaboration.
- Qualifications: Strategic mindset, data-driven, excellent communication, and customer-focused approach required.
- Other info: Be part of a passionate team that celebrates success and values diverse perspectives.
The predicted salary is between 80000 - 100000 £ per year.
We’re looking for a Head of Exchange to join Betfair, part of Flutter UK & Ireland. This is a senior, high-impact role with a unique opportunity to shape the future of the iconic Betfair Exchange. Reporting to the Commercial Director, you will be part of the Betfair UKI LT with accountability for working with the wider LT to deliver on exchange strategy. You’ll bring a strategic mindset to deliver clarity, alignment and momentum across the Exchange but also in Product, Marketing, Operations, Trading, Commercial and Compliance — ensuring we deliver the best experience possible for our customers.
Day-to-day accountabilities will include leading the exchange team with a wide range of responsibilities. You will be instrumental in setting the culture for the Betfair UKI team, creating an environment of innovation, experimentation, and collaboration, which puts the customer first, and enables growth.
What you’ll be working on:
- Own the commercial strategy for the Betfair Exchange, delivering sustainable liquidity & revenue growth with clear accountability for financial performance.
- Define and execute initiatives to drive liquidity growth, giving consideration to generosity strategy & multiple customer segments that define the exchange.
- Identify and unlock new revenue opportunities, including market expansion, partnership growth, and cross-sell across the wider business portfolio.
- Use data and customer insight to inform commercial prioritisation, improving acquisition efficiency, retention, and monetisation across the exchange lifecycle.
- Lead and influence centralised functions to align resources, shape priorities, and ensure delivery against the Exchange’s commercial objectives.
- Lead a high performing team of account managers responsible for relationships with our key customers.
- Represent the Exchange at a divisional level, influencing investment decisions, aligning stakeholders around commercial priorities, and ensuring the platform remains the leading global betting exchange proposition.
How you’ll play to win:
- Strategic Mindset – Takes a long-term view, anticipates future needs and balances short-term opportunities with sustainable growth.
- Commercial & Data-Led – Uses insight, data and judgement to prioritise effectively and drive impact.
- Effective Communicator – Brings clarity to complexity and aligns senior stakeholders around shared plans.
- Customer Focused – Thinks about customers 24/7 and puts them at the heart of planning and promotional decisions.
- Results Driven – Takes ownership, brings pace and delivers outcomes in a fast-moving environment.
- Collaborative – Builds strong partnerships across teams and brands to get things done.
- Resilient & Adaptable – Thrives in ambiguity and responds positively as priorities shift.
What’s in it for you:
- Flexible ways of working – home or office, it’s your choice!
- £1,000 learning fund
- Twice-yearly bonus (with part of it guaranteed!)
- Unlimited Holiday
- Pension contribution scheme
- Private healthcare
- Access to thousands of Udemy courses
- Invest via the Company Sharesave Scheme
- 16 hours paid volunteering time per year
About Betfair:
Imagine a job that doesn’t feel like work at all. At Betfair, we love what we do. Our people are passionate about their work and part of our culture is recognising and celebrating all our successes. Our Gameplan is simple: we play as a team, we play fair and we play to win. Our business was born to create a fairer betting marketplace. Today, we’re the world's biggest online betting exchange, one of the top 75 most valuable brands in the UK, and part of Flutter.
As part of the UK & Ireland region of Flutter – Betfair is included in a collection of big-hitting entertainment brands such as Paddy Power, PokerStars, Sky Betting & Gaming and tombola. Set your own odds and start a career with Betfair.
About Flutter:
Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to change our industry for the better, making use of our significant scale and challenger mentality. We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.
Head of Exchange in London employer: Flutter Uk & Ireland
Contact Detail:
Flutter Uk & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Exchange in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the Head of Exchange role at Betfair.
✨Tip Number 3
Practice your pitch! Be ready to explain how your strategic mindset and data-driven approach can drive growth for the Betfair Exchange. Tailor your examples to highlight your experience in leading teams and influencing stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Betfair team and contributing to our mission.
We think you need these skills to ace Head of Exchange in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Exchange role. Highlight your strategic mindset and commercial experience, as these are key to what we're looking for at Betfair.
Showcase Your Data Skills: Since this role is data-led, don’t forget to include examples of how you've used data to drive decisions in your previous roles. We want to see how you can leverage insights to improve performance!
Communicate Clearly: Effective communication is crucial for this position. Use your application to demonstrate how you can bring clarity to complex ideas and align teams around shared goals. We love a good storyteller!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, we can't wait to see what you bring to the table!
How to prepare for a job interview at Flutter Uk & Ireland
✨Know Your Numbers
As a Head of Exchange, you'll need to demonstrate your commercial acumen. Brush up on key metrics related to liquidity and revenue growth. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Strategic Mindset
Prepare examples that highlight your ability to think long-term while balancing immediate opportunities. Discuss how you've previously shaped strategies that align with broader business goals, especially in fast-paced environments.
✨Communicate Clearly
Effective communication is crucial for this role. Practice articulating complex ideas simply and clearly. Think about how you can align stakeholders around shared plans and ensure everyone is on the same page.
✨Emphasise Customer Focus
Be prepared to talk about how you've put customers at the heart of your decision-making. Share specific examples of how you've improved customer experiences or driven retention through innovative strategies.