At a Glance
- Tasks: Manage and deliver exceptional events across iconic London venues.
- Company: Flutes, a leading name in the hospitality industry.
- Benefits: Earn £16.80 - £18.00 per hour with flexible hours and exciting locations.
- Other info: Perfect for those who thrive in dynamic environments and love event planning.
- Why this job: Join a friendly team and make memorable experiences for clients.
- Qualifications: 3+ years in hospitality management with strong leadership skills.
Flutes has a reputation for delivering bold culinary leading-edge food and drink experiences in the most prestigious venues, with a focus on innovative and invigorating service. You’ll find our teams creating magic at various iconic venues across London and outside London. The person we are looking for must have a real passion for food and events. We are a friendly, decent bunch and we respect our people, places and the planet. We want someone who has a real drive and enthusiasm for their job, as well as for their colleagues and the company. We always put the client at the heart of our decisions, and never accept anything less than 5‑star standards – that’s the Flutes Way.
Purpose of the role
We are seeking an exceptional and highly skilled freelance hospitality manager to oversee the delivery and execution of our events in multiple sites across London. The successful candidate will have at least three years’ experience in a management role within the hospitality environment. As a freelance hospitality manager, you will be responsible for the successful delivery of our client’s events, including client liaison and team management. You will achieve the highest possible standards of customer service during events and be on hand to meet clients prior to the event, working closely with the sales/planning and operations team for a seamless handover. Experience in front‑of‑house management is essential, along with a strong eye for detail and consistent presentation. Your performance within the company will be monitored by regular manager audits, meeting agreed event timeframes, achieving excellent guest satisfaction/feedback and employee quality and retention through positive onsite interaction.
Venues Covered
- Oval Cricket Ground
- Ascot Race Course
- Twickenham Stadium
- Alexandra Palace
- Harlequins F.C.
- Wembley Stadium
- Many conference venues in London
Key Responsibilities
- Overseeing and ensuring that the opening and closing procedures are followed at all events
- Delivering an effective and informative team brief during events and ensuring that this standard is maintained at all times
- Ensuring that all food and beverage requirements are delivered as per the client’s request or work‑order
- Working with the planning team pre‑event to allow a seamless transition for the clients, in line with the company’s customer journey
- Working with our operations teams and set‑up staff, responsible for ensuring that all venues are set up to the highest of standards prior to each event
- Enforcing health and safety requirements during events
- Motivating and encouraging colleagues to provide exceptional service in line with the company’s overall vision to our highly valued client base
Key Deliverable
- To be responsible for and to deliver all allocated events to venue’s high standards
- To ensure all events are run to the highest standards by being fully prepared when you come on site
- Being responsible for the venue that you are working within and maintain the integrity of the venue
- Completing all paperwork on time and to a high quality
- Be an excellent brand ambassador for Flutes
Requirements
- Experienced and trained to work within the catering and events industry
- Authoritative, persuasive with the ability to lead, make clear and effective decisions and be accountable to staff and client
- Confident and articulate to act as MC when required
- Well planned with excellent attention to detail
- Experienced in managing both time and people while being a team player
- Possess clear and logical management experience to meet the needs of a fast‑paced environment
- Exceptional customer handling skills, responsive to needs of client and colleagues
- Confident in verbal and written communication
- Ability to meet deadlines, manage time effectively and drive teams to meet deadlines with accuracy
- Flexible adaptable and a great coach where needed
- Accountable for personal and departmental performance
Hours
- Hours to be agreed per event
- Hours to include evenings and weekends
- Willingness and flexibility to work additional hours when required
Please note that due to the nature of the business, the role requires the service of alcohol so all applicants must be aged 18 or over to APPLY.
Benefits
- Excellent Pay £16.80 - £18.00 (depending on various factors) Flexible hours and shifts
- Exciting locations across London and outside
- Friendly team to work and chance to progress
- Pension scheme
- Monthly Holiday Pay
Seniority level
- Executive
Employment type
- Full‑time
Job function
- Project Management
Industries
- Business Consulting and Services
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Freelance Hospitality Manager in City of London employer: Flutes Hospitality
Flutes offers an exciting opportunity for part-time bar staff in London, providing flexible hours and the chance to work at prestigious venues such as Wembley Stadium and The Oval Cricket Ground. With a friendly team culture, excellent pay, and opportunities for progression, Flutes is an ideal employer for those looking to earn extra income while enjoying a dynamic work environment. Join us and be part of memorable events while building valuable skills in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Freelance Hospitality Manager in City of London
✨Get Hands-On with Local Events
Dive into local food festivals or pop-up markets in your community. This is a fantastic way to meet potential clients and showcase your skills directly. Grab a spot at these events to network, provide samples, and connect with others in the hospitality and food scene.
✨Leverage Social Media for Visibility
Platforms like Instagram and TikTok are goldmines for freelancers in the food service. Share mouth-watering photos of your creations and behind-the-scenes videos to attract attention. Also, use local hashtags to reach customers in your area and get people talking about your work!
✨Join Freelance Food Networks
Hop onto platforms like ChefsFeed or TheChefMarket to connect with others in the freelance food service. These networks often have job boards and can introduce you to clients looking for freelance talents. Plus, engaging with fellow freelancers can lead to referrals and shared opportunities!
✨Showcase Your Work and Skills
Make sure you have a killer portfolio that highlights your best dishes and services. Include client testimonials and before-and-after transformations. Having a strong online presence is crucial, so consider setting up a website or a blog where you can share your culinary journey and attract potential clients.
We think you need these skills to ace Freelance Hospitality Manager in City of London
Some tips for your application 🫡
Showcase Your Culinary Skills & Experience:In the hospitality and food service world, your experience in the kitchen or front of house is crucial. Highlight any relevant roles you’ve had, like stints at restaurants or catering events, and don’t forget to mention any specific cuisines or techniques you excel at!
Include a Tasty Portfolio:As a freelancer, having a portfolio is essential! Include photos of your dishes, catering setups, or any food events you’ve worked on. This gives potential clients a flavour of what you can do and sets you apart from the competition!
Rate Yourself Right:Be upfront about your rates in your application. Clients in the food service industry appreciate transparency. Just make sure your rates reflect your skills and experience—don’t undersell yourself, but stay competitive!
Make a Personal Connection:When applying to Flutes Hospitality, let your passion for hospitality shine through your cover letter. Maybe share a brief story that highlights why you love working in food service. This personal touch can help us see your potential and commitment!
How to prepare for a job interview at Flutes Hospitality
✨Show off your culinary portfolio
When you're freelancing in the hospitality food service, having a solid portfolio is key. Bring along some high-quality photos of your best dishes, along with any reviews or testimonials from past clients. It'll help us visualise your creativity and skill set!
✨Highlight your adaptability
Freelance roles often require us to adjust quickly to different environments and client needs. Be ready to share examples of how you've pivoted in the past, perhaps managing a last-minute menu change or catering for a unique dietary requirement. This will show you're versatile and can handle pressure!
✨Prepare for practical tasks
Expect to face practical assessments during the interview. You might be asked to demonstrate your cooking techniques or create a dish on the spot. Brush up on some popular recipes and be ready to showcase your skills live; it’s a great chance for us to see you in action!
✨Discuss your client interaction style
As a freelancer, client communication is paramount. Be prepared to talk about your approach to client relationships, how you deal with feedback, and handle any difficult situations. This will reassure them that you can maintain professionalism and rapport while delivering great service.
