Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and deliver exceptional events across iconic London venues.
- Company: Flutes, a leading name in the hospitality industry.
- Benefits: Earn £16.80 - £18.00 per hour with flexible hours and exciting locations.
- Why this job: Join a friendly team and make memorable experiences for clients.
- Qualifications: 3+ years in hospitality management with strong leadership skills.
- Other info: Perfect for those who thrive in dynamic environments and love event planning.
Flutes has a reputation for delivering bold culinary leading-edge food and drink experiences in the most prestigious venues, with a focus on innovative and invigorating service. You’ll find our teams creating magic at various iconic venues across London and outside London. The person we are looking for must have a real passion for food and events. We are a friendly, decent bunch and we respect our people, places and the planet. We want someone who has a real drive and enthusiasm for their job, as well as for their colleagues and the company. We always put the client at the heart of our decisions, and never accept anything less than 5‑star standards – that’s the Flutes Way.
Purpose of the role
We are seeking an exceptional and highly skilled freelance hospitality manager to oversee the delivery and execution of our events in multiple sites across London. The successful candidate will have at least three years’ experience in a management role within the hospitality environment. As a freelance hospitality manager, you will be responsible for the successful delivery of our client’s events, including client liaison and team management. You will achieve the highest possible standards of customer service during events and be on hand to meet clients prior to the event, working closely with the sales/planning and operations team for a seamless handover. Experience in front‑of‑house management is essential, along with a strong eye for detail and consistent presentation. Your performance within the company will be monitored by regular manager audits, meeting agreed event timeframes, achieving excellent guest satisfaction/feedback and employee quality and retention through positive onsite interaction.
Venues Covered
- Oval Cricket Ground
- Ascot Race Course
- Twickenham Stadium
- Alexandra Palace
- Harlequins F.C.
- Wembley Stadium
- Many conference venues in London
Key Responsibilities
- Overseeing and ensuring that the opening and closing procedures are followed at all events
- Delivering an effective and informative team brief during events and ensuring that this standard is maintained at all times
- Ensuring that all food and beverage requirements are delivered as per the client’s request or work‑order
- Working with the planning team pre‑event to allow a seamless transition for the clients, in line with the company’s customer journey
- Working with our operations teams and set‑up staff, responsible for ensuring that all venues are set up to the highest of standards prior to each event
- Enforcing health and safety requirements during events
- Motivating and encouraging colleagues to provide exceptional service in line with the company’s overall vision to our highly valued client base
Key Deliverable
- To be responsible for and to deliver all allocated events to venue’s high standards
- To ensure all events are run to the highest standards by being fully prepared when you come on site
- Being responsible for the venue that you are working within and maintain the integrity of the venue
- Completing all paperwork on time and to a high quality
- Be an excellent brand ambassador for Flutes
Requirements
- Experienced and trained to work within the catering and events industry
- Authoritative, persuasive with the ability to lead, make clear and effective decisions and be accountable to staff and client
- Confident and articulate to act as MC when required
- Well planned with excellent attention to detail
- Experienced in managing both time and people while being a team player
- Possess clear and logical management experience to meet the needs of a fast‑paced environment
- Exceptional customer handling skills, responsive to needs of client and colleagues
- Confident in verbal and written communication
- Ability to meet deadlines, manage time effectively and drive teams to meet deadlines with accuracy
- Flexible adaptable and a great coach where needed
- Accountable for personal and departmental performance
Hours
- Hours to be agreed per event
- Hours to include evenings and weekends
- Willingness and flexibility to work additional hours when required
Please note that due to the nature of the business, the role requires the service of alcohol so all applicants must be aged 18 or over to APPLY.
Benefits
- Excellent Pay £16.80 – £18.00 (depending on various factors) Flexible hours and shifts
- Exciting locations across London and outside
- Friendly team to work and chance to progress
- Pension scheme
- Monthly Holiday Pay
Seniority level
- Executive
Employment type
- Full‑time
Job function
- Project Management
Industries
- Business Consulting and Services
#J-18808-Ljbffr
Freelance Hospitality Manager employer: Flutes Hospitality
Contact Detail:
Flutes Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Hospitality Manager
✨Tip Number 1
Network like a pro! Attend industry events and connect with other hospitality professionals. You never know who might have the inside scoop on your next gig.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events and successes. This will help you stand out when chatting with potential clients or employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to venues and companies you admire, and let them know you’re available for freelance work.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for talented folks like you. Plus, it’s a great way to get noticed by the right people in the industry.
We think you need these skills to ace Freelance Hospitality Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your management experience in the hospitality sector. We want to see those three years of front-of-house expertise shining through in your application!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect how your skills align with our needs at Flutes. Mention specific events or experiences that showcase your attention to detail and commitment to 5-star service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your message better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Flutes Hospitality
✨Know Your Venues
Familiarise yourself with the venues Flutes operates in, like Wembley Stadium and Twickenham. Understanding the unique aspects of each location will show your commitment and help you discuss how you can manage events effectively.
✨Showcase Your Experience
Be ready to share specific examples from your past roles that highlight your management experience and front-of-house skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your ability to deliver 5-star service.
✨Emphasise Team Collaboration
Discuss how you’ve successfully collaborated with planning and operations teams in previous roles. Highlight your communication skills and how you motivate colleagues to ensure a seamless client journey during events.
✨Prepare for Client Interaction
Since client liaison is key, think about how you would handle different client scenarios. Prepare to discuss how you would ensure their needs are met and how you would maintain high standards of customer service throughout the event.
