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- Tasks: Manage and deliver exceptional events across iconic London venues.
- Company: Flutes, a leading name in the hospitality industry.
- Benefits: Earn £16.80 - £18.00 per hour with flexible hours and exciting locations.
- Why this job: Join a friendly team and make memorable experiences for clients.
- Qualifications: 3+ years in hospitality management with strong leadership skills.
- Other info: Perfect for those who thrive in dynamic environments and love event planning.
Overview
Purpose of the role: seeking an exceptional and highly skilled freelance hospitality manager to oversee the delivery and execution of events in multiple sites across London. The successful candidate will have at least three years’ experience in a management role within the hospitality environment. As a freelance hospitality manager, you will be responsible for the successful delivery of our client’s events, including client liaison and team management, delivering the highest standards of customer service during events, and meeting clients prior to events in collaboration with the sales/planning and operations teams for a seamless handover.
Venues we cover are across London and beyond, including Oval Cricket Ground, Ascot Race Course, Twickenham Stadium, Alexandra Palace, Harlequins F.C., Wembley Stadium, and many conference venues in London.
Flutes has a reputation for delivering bold culinary and leading-edge food and drink experiences in prestigious venues, with a focus on innovative and invigorating service. We seek someone with a real passion for food and events who values the team, the planet, and client service, and who engages with our 5-star standards – the Flutes Way.
Key Responsibilities
- Oversee opening and closing procedures at all events
- Deliver an effective and informative team brief during events and maintain this standard
- Ensure food and beverage requirements are delivered as per client requests or work-orders
- Collaborate with the planning team pre-event for a seamless client handover
- Work with operations teams and setup staff to ensure venues are prepared to the highest standards
- Enforce health and safety requirements during events
- Motivate and encourage colleagues to provide exceptional service aligned with the company’s vision
Key Deliverables
- Deliver all allocated events to venue high standards
- Be fully prepared on-site to ensure events run to the highest standards
- Maintain venue integrity and complete all paperwork on time and to a high quality
- Be an excellent Brand Ambassador for Flutes
Hours and Requirements
- Hours to be agreed per event; hours include evenings and weekends
- Willingness to work additional hours when required
- Role requires service of alcohol; applicants must be aged 18 or over to APPLY
Skills and Capabilities
- Experienced and trained in Catering and Events Industry
- Authority and decision-making with accountability to staff and client
- Confident and articulate to MC when required
- Planful with excellent attention to detail
- Experience managing time and people; strong team player
- Clear and logical management experience for fast-paced environments
- Exceptional customer handling skills and responsiveness to client and colleague needs
- Strong verbal and written communication
- Ability to meet deadlines and drive teams to deliver with precision
- Flexible, adaptable, and capable coach
- Accountable for personal and departmental performance
Hours
- Hours to be agreed per event; evenings and weekends required
- Additional hours may be required
Benefits
- Excellent pay £16.80 – £18.00 (depending on factors)
- Flexible hours and shifts
- Exciting locations across London and beyond
- Friendly team and opportunities for progression
- Pension scheme
- Monthly holiday pay
Location: London, England, United Kingdom
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Freelance Hospitality Manager employer: Flutes Hospitality
Contact Detail:
Flutes Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Hospitality Manager
✨Tip Number 1
Network like a pro! Attend industry events and connect with other hospitality professionals. You never know who might have the inside scoop on your next gig.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events and successes. This will help you stand out when chatting with potential clients or employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to venues and companies you admire, and let them know you’re available for freelance work.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for talented folks like you. Plus, it’s a great way to get noticed by the right people in the industry.
We think you need these skills to ace Freelance Hospitality Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your management experience in the hospitality sector. We want to see those three years of front-of-house expertise shining through in your application!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect how your skills align with our needs at Flutes. Mention specific events or experiences that showcase your attention to detail and commitment to 5-star service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your message better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Flutes Hospitality
✨Know Your Venues
Familiarise yourself with the venues Flutes operates in, like Wembley Stadium and Twickenham. Understanding the unique aspects of each location will show your commitment and help you discuss how you can manage events effectively.
✨Showcase Your Experience
Be ready to share specific examples from your past roles that highlight your management experience and front-of-house skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your ability to deliver 5-star service.
✨Emphasise Team Collaboration
Discuss how you’ve successfully collaborated with planning and operations teams in previous roles. Highlight your communication skills and how you motivate colleagues to ensure a seamless client journey during events.
✨Prepare for Client Interaction
Since client liaison is key, think about how you would handle different client scenarios. Prepare to discuss how you would ensure their needs are met and how you would maintain high standards of customer service throughout the event.
