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For Companies At a Glance
- Tasks: Engage with customers and support the sales team to drive business growth.
- Company: Join a dynamic company focused on innovative solutions and customer satisfaction.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for professional development.
- Why this job: Be part of a vibrant team that values collaboration and customer relationships.
- Qualifications: Degree in Engineering or Business, plus 4 years in inside sales or support.
- Other info: Work permit may be required; apply through the 'Apply now' button.
The predicted salary is between 28800 - 43200 £ per year.
Responsibilities revolve around contact with customers, colleagues, and the Sales department to create a funnel and drive top-line business growth. Establish close working relationships with the regional Sales Team. Support quotations for Hardware, Software, Services, Accessories, and shim up to $15k in value. Proactively support the Regional Sales Team in customer follow-up, lead generation, and order handling. Manage recurring Product Support Agreements: customer contact, quotation, and renewals. Own and coordinate inquiries inbox and opportunity allocation, follow up through Salesforce. Drive Service business and RFQs, maintaining contact with opportunity contacts to execute orders and meet revenue targets, including Calibration, Training, and Warranty renewals/expansions. Act as the first point of contact for customer queries and follow-up, managing main lines. Lead FRS Northern Europe sales campaigns to increase bookings and revenue, and conduct customer follow-up. Complete Vendor Forms and set up Customer & Supplier accounts. Coordinate with the Order Management team for queries or assistance, such as item codes/pricing and CRM support. Provide weekly and on-demand reports on orders, leads, status, and forecasting. Coordinate sales events, training, seminars, exhibitions, webinars, and demos regionally. Engage closely with customers and channel partners to build relationships and deliver top-tier service. Record customer and channel feedback as VOC and actively seek solutions. Manage product information and pricing for regional partners. Convert marketing/sales qualified leads into opportunities by engaging interested customers. Monitor hardware backlog, lead times, and communicate regularly with customers. Accurately track software licenses and shipped devices in CRM. Assign leads to distribution channels via the Salesforce partner portal. Participate in Daily Management and Standard Work for designated regions. Perform other duties as assigned.
Qualifications/Skills and Knowledge
- Degree in Engineering or Business, or applicable experience.
- Minimum 4 years experience in inside sales, sales support, or telesales.
- Strong customer focus and sales orientation.
- Willingness and ability to contact customers.
- Strong commercial attitude and performance.
- High accuracy and attention to detail.
- Proficiency in MS Office.
- Experience with CRM systems (Salesforce) and Oracle.
- High energy and independence; comfortable with ambiguity.
Please note: If you are not a passport holder of the country for this vacancy, you might need a work permit. Check our Blog for more information. Bank or payment details should not be provided when applying. Applications should be made via the 'Apply now' button.
Inside Sales employer: Fluke
Contact Detail:
Fluke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales
✨Tip Number 1
Familiarise yourself with Salesforce, as it's a key tool for managing leads and customer interactions in this role. Consider taking an online course or tutorial to boost your confidence and proficiency.
✨Tip Number 2
Develop your understanding of the products and services offered by StudySmarter. This knowledge will help you engage effectively with customers and demonstrate your expertise during interviews.
✨Tip Number 3
Network with current employees or professionals in the inside sales field. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your previous sales experiences and how you've successfully managed customer relationships. Be ready to share specific examples that highlight your skills and achievements in driving sales growth.
We think you need these skills to ace Inside Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in inside sales, sales support, or telesales. Emphasise your customer focus and any specific achievements that demonstrate your ability to drive business growth.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Inside Sales position and how your skills align with the responsibilities outlined in the job description. Mention your experience with CRM systems like Salesforce and your ability to manage customer relationships effectively.
Showcase Relevant Skills: Highlight your proficiency in MS Office and any experience you have with Oracle or other CRM systems. Discuss your attention to detail and commercial attitude, as these are crucial for the role.
Follow Application Instructions: Ensure you apply through the 'Apply now' button on our website. Double-check that you have included all necessary documents and that your application is free from errors before submission.
How to prepare for a job interview at Fluke
✨Know Your Sales Metrics
Familiarise yourself with key sales metrics and how they relate to the role. Be prepared to discuss how you have used data to drive sales in your previous positions, as this will demonstrate your analytical skills and understanding of sales performance.
✨Showcase Your Customer Engagement Skills
Since the role involves a lot of customer interaction, be ready to share examples of how you've successfully built relationships with clients. Highlight any specific strategies you've used to engage customers and convert leads into sales.
✨Demonstrate Your CRM Proficiency
As experience with Salesforce is crucial, make sure to mention your familiarity with CRM systems. Prepare to discuss how you've used these tools to manage leads, track sales progress, and improve customer follow-up.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and sales tactics. Think of situations where you've had to overcome challenges in sales or customer service, and be ready to explain your thought process and outcomes.
