At a Glance
- Tasks: Lead a team in managing repair and calibration services for electrical equipment.
- Company: Join a forward-thinking company that values diversity and innovation.
- Benefits: Competitive salary, bonus opportunities, and a commitment to employee development.
- Other info: Promote a safe workplace while driving process improvements and team engagement.
- Why this job: Make a real impact by ensuring high-quality service and compliance in a dynamic environment.
- Qualifications: Bachelor's degree in Electrical Engineering and 5 years of relevant experience required.
The predicted salary is between 45000 - 55000 £ per year.
The Norwich Lab Manager will be responsible for managing the repair and calibration services for electrical and temperature equipment. This role involves leading a team of technicians and Lab Admin, ensuring high-quality service delivery, and maintaining compliance with industry standards and regulations.
Key Responsibilities
- Team Leadership: Supervise, train, and mentor a team of repair and calibration technicians, fostering a collaborative and high-performance work environment.
- Service Management: Oversee the repair and calibration processes, ensuring timely and accurate service delivery to meet customer expectations.
- Quality Control: Implement and maintain quality assurance procedures to ensure all services meet industry standards and customer requirements.
- Technical Support: Provide technical guidance and support to the team, troubleshooting complex issues and ensuring effective problem resolution.
- Employee Engagement: Enhance employee engagement by fostering open communication and recognizing contributions to drive motivation and retention. Conduct regular check-ins and feedback sessions to understand and address employee needs & recognize achievements.
- Customer Relations: Build and maintain strong relationships with customers, addressing their needs and ensuring satisfaction with services provided.
- Process Improvement: Identify and implement process improvements to enhance service efficiency, accuracy, and productivity.
- Compliance: Ensure all repair and calibration activities comply with relevant industry standards, regulations, and accreditation requirements (e.g., ISO17025).
- Inventory Management: Oversee the management of tools, equipment, and spare parts inventory to support repair and calibration activities.
- Documentation: Maintain accurate records of service activities, equipment maintenance, and quality control procedures.
- Safety: Promote and enforce a safe working environment, adhering to all safety protocols and guidelines.
Qualifications and Experience
- Bachelor's degree in Electrical Engineering, Electronics, or a related field.
- Minimum of 5 years of experience in the repair and calibration of electrical equipment, with at least 3 years in a managerial role.
- Strong knowledge of electrical equipment, calibration standards, and repair techniques.
- Excellent leadership, communication, and interpersonal skills.
- Detail-oriented with a strong commitment to quality and accuracy.
- Lead and facilitate Kaizen events and FBS tools application (5S, VSM, Standard Work, Problem Solving).
- Drive waste reduction, cycle time improvement, and cost productivity initiatives using data-driven approaches.
- Implement sustainable improvements through standardization and visual management.
- Proficiency in using service management software and tools.
Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.
Equal Opportunity Employer
We are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us.
Norwich Lab Manager employer: Fluke Corporation
At Fortive Corporation, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Norwich that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programs and leadership opportunities, ensuring that our team members thrive both personally and professionally. With a strong focus on quality, safety, and compliance, we empower our Lab Manager to lead a dedicated team while enjoying the benefits of a supportive culture and competitive compensation, including bonus eligibility.
StudySmarter Expert Advice🤫
We think this is how you could land Norwich Lab Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and the role thoroughly. We recommend practising common interview questions and even some technical ones related to electrical equipment and calibration. Show them you’re not just a fit on paper, but also in person!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Norwich Lab Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Norwich Lab Manager role. Highlight your experience in managing teams and your technical expertise in electrical equipment repair and calibration. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention any relevant leadership experiences and your commitment to quality.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and improve processes. We love numbers, so if you can quantify your successes, even better! It helps us see the impact you've made in previous roles.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at Fluke Corporation
✨Know Your Stuff
Make sure you brush up on your knowledge of electrical equipment and calibration standards. Be ready to discuss specific techniques you've used in the past, as well as any relevant industry regulations like ISO17025. This will show that you're not just a manager but also a technical expert.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve mentored technicians or improved team performance. Highlight your ability to foster a collaborative environment and how you engage employees to keep them motivated.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss complex issues you've encountered in repair and calibration processes and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and commitment to quality.
✨Engage with Customer Relations
Think of examples where you've built strong relationships with customers or improved service delivery based on their feedback. This role requires excellent customer relations, so showing that you understand their needs and can ensure satisfaction will set you apart.
