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- Tasks: Manage export sales orders and ensure seamless order processing.
- Company: Join Certikin, a leading supplier in the pool and spa industry.
- Benefits: Competitive salary, generous holiday allowance, health cash plan, and free parking.
- Why this job: Be part of a dynamic team making waves in the global market.
- Qualifications: Strong organisational skills and customer service experience preferred.
- Other info: Enjoy career growth and recognition through long service awards.
The predicted salary is between 28500 - 30000 £ per year.
Certikin is looking for a dynamic, motivated, high performing Export Sales Administrator to join our Export team. In this exciting and varied position, you will manage export sales orders from quotation through to dispatch. You’ll work closely with customers, suppliers, freight forwarders and internal departments to ensure seamless order processing and the highest level of customer satisfaction. Based in our Head Office in Witney, Oxfordshire.
The job includes:
- Handle invoicing and coordinate the dispatch of export orders
- Prepare written quotations and develop an in‑depth understanding of our extensive technical product catalogue to provide customers with accurate and tailored product specifications
- Manage all required export documentation accurately and efficiently
- Liaise with customers, suppliers and freight forwarders to ensure smooth logistics
- Process sales orders and collaborate with internal departments to ensure timely delivery
- Respond to sales and technical enquiries from existing clients and new leads via email and phone
- Deliver world‑class customer service at every stage of the sales process
What will you bring to the role?
- Highly organised with strong attention to detail
- Confident communicating with customers globally
- Comfortable managing multiple tasks in a fast‑paced environment
- A proactive problem‑solver with excellent customer service skills
- Experienced in export, logistics, or a similar sales support role (desirable but not essential)
About Certikin
Certikin is a leading supplier of pool and spa products in the UK. We offer a wide range of products, including pool covers, heating and ventilation equipment, pool cleaners, and more. Established in 1963, Certikin has built a reputation for premium quality and innovation in the wet leisure and water treatment industry. Certikin is part of the Fluidra group, a global leader in the pool and wellness industry, which allows them to serve over 50 countries with a diverse product portfolio.
Why Join Us?
- Your role will be office based working 37 hours a week within a close knit and highly knowledgeable team.
- We are offering an annual salary of between £28,500-£30,000 depending on experience plus a performance related bonus.
- Competitive Pension Plan: Secure your future with our 4% pension contribution.
- Generous Holiday Allowance: Start with 25 days of holiday, and as you grow with us, enjoy up to 28 days with long service.
- Comprehensive Health Cash Plan: Our health cash plan helps cover everyday healthcare costs.
- Cycle to Work Scheme: Promote a healthy lifestyle and reduce your carbon footprint.
- Long Service Awards: Our long service awards recognize and reward your commitment to the company.
- Employee of the Season: Our program acknowledges outstanding performance.
- Free Parking: Enjoy the convenience of free parking at our head office.
At Certikin, part of Fluidra, we are committed to both the professional and personal development of our employees.
Export Sales Administrator in Minster Lovell employer: Fluidra SA
Contact Detail:
Fluidra SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Sales Administrator in Minster Lovell
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Certikin's products and values. This way, you can show off your knowledge and passion for what they do, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your skills align with the Export Sales Administrator role, especially your customer service and organisational skills.
✨Tip Number 3
Don’t forget to ask questions! Prepare thoughtful questions about the team dynamics and the challenges they face. This shows you're genuinely interested and ready to contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining Certikin and being part of their amazing team.
We think you need these skills to ace Export Sales Administrator in Minster Lovell
Some tips for your application 🫡
Show Your Organisational Skills: As an Export Sales Administrator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything in order. We love seeing candidates who can juggle responsibilities while maintaining attention to detail.
Tailor Your Written Quotations: Since you'll be preparing written quotations, it’s a good idea to showcase your writing skills in your application. Use clear and concise language, and if possible, include examples of how you've tailored communications to meet customer needs in the past.
Demonstrate Customer Service Excellence: We’re all about delivering world-class customer service at Certikin. In your application, share specific instances where you’ve gone above and beyond for customers. This will show us that you understand the importance of customer satisfaction in this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Fluidra SA
✨Know Your Products Inside Out
Before the interview, dive deep into Certikin's extensive technical product catalogue. Understanding the products will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Master the Art of Communication
Since you'll be liaising with customers globally, practice clear and concise communication. Prepare to discuss how you've effectively communicated in past roles, especially in fast-paced environments, to demonstrate your ability to handle multiple tasks.
✨Showcase Your Organisational Skills
Be ready to share examples of how you've managed complex tasks or projects in previous jobs. Highlight your attention to detail and how it has helped you ensure smooth order processing and customer satisfaction.
✨Prepare for Problem-Solving Scenarios
Think of specific instances where you've proactively solved problems in a sales support or logistics context. Be prepared to discuss these scenarios during the interview to illustrate your problem-solving skills and customer service excellence.
