At a Glance
- Tasks: Provide remote 1st line support and resolve client incidents with strong communication.
- Company: FluidOne, a leader in secure connected cloud solutions.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Emphasises proactive problem-solving and clear communication.
- Why this job: Join a dynamic team and make a real difference in IT support.
- Qualifications: Proficiency in Windows 10/11, Microsoft 365, and experience in a fast-paced environment.
The predicted salary is between 25000 - 35000 £ per year.
Fluid One is seeking a Helpdesk Engineer to provide remote 1st line support to clients, handling a range of incidents with strong communication skills and adherence to SLAs.
The role requires proficiency in Windows 10/11, Microsoft 365, and AD/Entra ID, with experience in a fast-paced MSP environment.
The candidate will join a team delivering secure connected cloud solutions and IT services.
The role emphasizes ownership of incidents, proactive problem-solving, and clear updates in the Service
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Helpdesk Engineer: Remote 1st Line Support in Sheffield employer: FluidOne
FluidOne is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where innovation thrives. Located in a dynamic environment, the company provides comprehensive benefits such as life assurance and pension contributions, ensuring that employees feel valued and secure in their roles. With opportunities for skill development and career advancement, FluidOne is committed to fostering a rewarding workplace for its IT Support Specialists.
