Help Desk Engineer: Pro IT Support & Incident Resolution in Sheffield

A leading IT services provider in the UK is seeking a Help Desk Engineer to provide first point of contact support to clients. You will proactively identify and resolve technical incidents, ensuring that IT infrastructure remains operational. The role involves managing service requests, maintaining communication with end-users, and ensuring a high level of service. Candidates should have experience in network diagnostics and familiarity with Microsoft technologies. The position is full-time and offers various benefits after a probationary period. #J-18808-Ljbffr