At a Glance
- Tasks: Support the sales team with quotes, orders, and client communications.
- Company: FluidOne, an award-winning provider of secure Connected Cloud Solutions.
- Benefits: Subsidised health care, life assurance, pension contributions, and a supportive work environment.
- Other info: Great career growth opportunities in a collaborative and innovative culture.
- Why this job: Join a top-rated company and make a real impact in a dynamic sales support role.
- Qualifications: Strong attention to detail, excellent communication skills, and knowledge of Microsoft Office.
The predicted salary is between 22950 - 28050 £ per year.
FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions.
The Sales Support team play a key role in organising and offering administrative support to the sales team and associated FluidOne business areas. You will be responsible for a variety of tasks, which will need review and response within a structured SLA timescale and with excellent attention to detail. You will be confident in effective communication within the Sales Support team, with our extended business operational staff and with a variety of supplier/vendor service contacts.
Responsibilities:
- Supporting the Sales Team with creation of Sales Quotes / Order forms in an accurate manner and issuing formal order documents to specified client contacts for approval.
- Ensuring that orders raised are correctly aligned to the provisioning / project teams.
- Assist Sales and DBAMs with regards to obtaining service and project pricing including special bid / price support applications.
- Assisting with reporting to sales on out of contract client services and with collating renewal quotations for them to present.
- Ensure that financial values associated with Sales Orders raised are correct and reflect the sale accurately.
- Where required, update and maintain CRM records to a high standard.
- Assist the wider business audience with effective direction regarding cease actions and client contract information.
- Assisting with receiving incoming calls to FluidOne and providing professional response and assistance to any questions raised.
- Direct client liaison with regards to renewal activities and quoting assistance.
Requirements:
- Attention to detail and a proactive approach is crucial to this role.
- Excellent communication skills, both written and verbal are essential.
- The ability to effectively multitask.
- Exceptional organisational skills are key to the success of this role.
- Knowledge of Microsoft Office package is a must.
- Prior experience with Salesforce and or CPQ applications would be beneficial.
Benefits after probationary period include subsidised health and dental care, Employee Assistance Programme (EAP), life assurance (3x salary), FluidOne breakfast and refreshments on office days, and pension contribution – 5% company contribution.
FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
Sales Support Administrator in London employer: FluidOne
FluidOne is an exceptional employer that values its employees by fostering a collaborative and dynamic work culture in the UK. With a strong focus on professional development, employees are encouraged to grow their skills in telecommunications provisioning while enjoying competitive benefits and a supportive environment that prioritises high service standards and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Administrator at FluidOne, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including FluidOne. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Administrator in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for FluidOne:When writing your cover letter, make sure to tailor your message specifically for FluidOne. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at FluidOne
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show FluidOne that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show FluidOne that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with FluidOne’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
