At a Glance
- Tasks: Lead sales growth and manage the technical account management team in Brighton.
- Company: FluidOne is an award-winning provider of Connected Cloud solutions with a strong company culture.
- Benefits: Enjoy private healthcare, a company car, competitive salary, and generous holiday entitlement.
- Why this job: Join a dynamic team aiming to double turnover by 2030 and make a real impact.
- Qualifications: 10 years in senior sales leadership within IT MSP, strong leadership skills required.
- Other info: Office-based role with travel to clients and other branches; birthday off!
The predicted salary is between 43200 - 72000 £ per year.
Established in 2006, FluidOne is an award-winning provider of Connected Cloud solutions with a £109m turnover at March 2024 and one of the consistently highest Net Promoter Scores (NPS) in the industry, securing 87 for January 2024. Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected network in the UK. FluidOne has a strong company culture enjoyed by 500 staff and was ranked as a 2 star accredited outstanding company to work for in the Best Companies to work for awards 2023.
FluidOne consults with their customers to design solutions that complement their in-house IT structures, taking complex hybrid multi-site environments and making them simple and secure, so end-users can access their business applications wherever they are.
We are seeking a dynamic and experienced Sales Director to join our Brighton branch. This role is pivotal in driving business growth with aspirations to double turnover by 2030, managing the existing technical account management team and acting as sales leader for the Brighton branch. The role’s primary purpose is to lead customer account management, cross sales for the wider group products, leading bids for new business and overall responsibility for the existing customer base with low churn and high upsell.
Additionally, they will have a strong background in IT, a deep understanding of sales and IT professional services, and the ability to lead and coordinate complex IT managed service sales.
- Team Management: Lead and manage the technical account management team, ensuring high performance and professional development.
- Identify and develop new business opportunities: Build and maintain strong relationships with clients and drive sales growth.
- Performance Monitoring: Monitor and analyse sales performance metrics, providing regular reports and insights to senior management.
- Market Analysis: Stay updated with industry trends, market conditions and competitor activities to identify opportunities and threats.
- Sales Strategy: Develop and execute strategic sales plans for Camberley/Cheltenham branch in alignment with group AGP sales targets.
- MSP Sales Expertise: Serve as the subject matter expert (SME) in Managed IT, providing guidance on IT MSP best sales practices.
- Sales and Commercial Acumen: Work with the group commercial director to deliver the ability to sell the group Service Catalogue, services and solutions to the Brighton Branch.
- Professional Services Utilisation: Review utilisation of professional services, devising upsell campaigns into the customer base to ensure a high level of utilisation is maintained through project sales.
Proven experience (10 years) in a senior sales leadership role in an IT MSP of £3m-£15m revenue. Strong understanding of IT sales to business clients of 11-200 seats, professional services, and service desk operations. Excellent leadership and team management abilities. Knowledge of Salesforce for business development and lead management is preferable.
The role is mainly office-based in Brighton but requires travel to visit customers and other FluidOne branches.
Private health care, commission, company car, competitive salary and performance-based incentives. Opportunities for professional growth and development. Employee Assistance programme (EAP), life assurance (3 x salary), discount platform, pension contribution- 5% company contribution, generous holiday entitlement, one day off for birthday.
Head of Sales [Travel] employer: FluidOne
Contact Detail:
FluidOne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Sales [Travel]
✨Tip Number 1
Familiarise yourself with FluidOne's services and their unique selling points. Understanding their Connected Cloud solutions and the specifics of their national fibre network will help you articulate how your experience aligns with their offerings during discussions.
✨Tip Number 2
Network with current or former employees of FluidOne on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Stay updated on industry trends and competitor activities in the IT MSP sector. Being knowledgeable about the market landscape will allow you to demonstrate your strategic thinking and ability to identify new business opportunities.
✨Tip Number 4
Prepare to discuss your leadership style and team management experiences in detail. Given the emphasis on leading the technical account management team, showcasing your ability to drive performance and professional development will be crucial.
We think you need these skills to ace Head of Sales [Travel]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales leadership, particularly within the IT Managed Service Provider (MSP) sector. Emphasise your achievements in driving sales growth and managing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of FluidOne's services and culture. Mention specific examples of how you've successfully led sales teams and developed strategic sales plans in previous roles.
Highlight Relevant Skills: In your application, focus on key skills such as team management, performance monitoring, and market analysis. Demonstrate your expertise in IT sales and your ability to build strong client relationships.
Showcase Industry Knowledge: Include insights about current industry trends and how they relate to FluidOne's business model. This will show your proactive approach and deep understanding of the market, which is crucial for the Head of Sales role.
How to prepare for a job interview at FluidOne
✨Understand FluidOne's Culture
Before your interview, take some time to research FluidOne's company culture and values. They pride themselves on being an outstanding workplace, so demonstrating that you align with their ethos will show you're a good fit for the team.
✨Showcase Your Sales Expertise
Prepare to discuss your previous sales leadership experiences, particularly in IT MSP environments. Be ready to share specific examples of how you've driven growth, managed teams, and developed successful sales strategies.
✨Familiarise Yourself with Market Trends
Stay updated on the latest trends in the IT and Managed Services sectors. Being able to discuss current market conditions and how they might impact FluidOne will demonstrate your industry knowledge and strategic thinking.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about FluidOne's future goals, challenges in the market, and how they measure success in the sales department. This shows your genuine interest in the role and the company.