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- Tasks: Lead enterprise accounts and drive commercial performance across key service areas.
- Company: FluidOne, an award-winning provider of secure Connected Cloud Solutions.
- Benefits: Subsidised health care, generous holidays, and a supportive work environment.
- Why this job: Join a top-rated company and make a real impact in the tech industry.
- Qualifications: Experience in IT or managed services with strong commercial acumen.
- Other info: Dynamic role with opportunities for professional growth and development.
The predicted salary is between 48000 - 80000 £ per year.
Location: Camberley
Contract: Permanent
Salary: £80,000 - £50,000 OTE
Company Overview: Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 480 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023. FluidOne supports the needs of 2,350 customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.
Role Overview: Lead and grow a portfolio of enterprise clients, driving commercial performance across FluidOne’s core pillars: Connectivity, Mobile, Modern Workspace, Cyber Security, and Managed Services. The role focuses on strategic account development, commercial ownership, and coordinating internal teams to deliver consistent value.
Key Responsibilities:
- Own and expand enterprise accounts, focusing on account penetration and identifying white‑space opportunities across all FluidOne pillars.
- Deliver structured QBRs, covering performance, risks, roadmap progress, and commercial opportunities.
- Maintain strong SFDC CRM hygiene to support accurate forecasting, pipeline visibility, and commercial reporting.
- Act as the conduit between clients and internal teams, ensuring alignment across technical, operational, project management, and commercial functions.
- Build and execute account plans, IT roadmaps, and risk registers aligned to client objectives.
- Lead commercial negotiations, including renewals, and contract changes with senior stakeholders.
- Work with Solution Architects, Technical Account Managers, Project Managers, and Operations to scope, design, with solutions across Connectivity, Mobile, Modern Workspace, Cyber, and Managed Services.
- Support onboarding and project delivery by ensuring consistent communication and a smooth client experience, working closely with Project Managers throughout delivery.
Key Requirements:
- Experience in IT, technology, managed services, or MSP environments, ideally with enterprise or mid‑market clients.
- Strong commercial acumen with the ability to identify, shape, and close opportunities across multiple product pillars.
- Confident communicator capable of leading QBRs and engaging senior stakeholders.
- Highly organised, proactive, and able to manage complex accounts with multiple workstreams.
- Strong customer‑first mindset with excellent problem‑solving skills.
- Ability to coordinate cross‑functional teams, including Project Managers, to deliver successful outcomes.
- Keen listener with strong attention to detail and the ability to spot white‑space opportunities.
- Professional, credible, and able to build long‑term relationships.
- Full UK driving licence.
Benefits after probationary period:
- Subsidised health and dental care
- Employee Assistance Programme (EAP)
- Life assurance (3x salary)
- Discount platform
- Pension contribution – 5% company contribution
- Generous holiday entitlement
- One day off for birthday
- Half price internet connectivity
- Ride2Work scheme
- Department incentives
- Volunteer day scheme
How to apply: Send CV with covering letter to recruitment@fluidone.com with the job title as the subject field.
FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation or age.
Enterprise Account Director employer: FluidOne
Contact Detail:
FluidOne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections we make, the better our chances of landing that Enterprise Account Director role.
✨Tip Number 2
Prepare for those interviews! Research FluidOne inside out – know their services, culture, and recent news. We want to show that we’re not just another candidate; we’re genuinely interested in what they do and how we can contribute to their success.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with us. This will help us refine our answers and boost our confidence. Plus, it’s a great way to get feedback on how we come across.
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express our appreciation for the opportunity. It keeps us on their radar and shows that we’re enthusiastic about the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Enterprise Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Enterprise Account Director role. Highlight your experience in IT and managed services, and don’t forget to showcase your commercial acumen and ability to manage complex accounts.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for FluidOne. Mention specific achievements that align with the key responsibilities of the role and show off your passion for technology and customer service.
Showcase Your Communication Skills: As a confident communicator, it’s essential to demonstrate this in your application. Use clear and concise language, and make sure to highlight any experience leading QBRs or engaging with senior stakeholders.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Make sure to follow the instructions carefully, including using the job title as the subject field when sending your CV and cover letter to recruitment@fluidone.com.
How to prepare for a job interview at FluidOne
✨Know Your Stuff
Before the interview, dive deep into FluidOne's services and solutions. Understand their core pillars like Connectivity, Cyber Security, and Managed Services. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Commercial Acumen
Be ready to discuss specific examples where you've identified and closed opportunities in previous roles. Highlight your ability to drive commercial performance and how you can bring that expertise to FluidOne.
✨Engage with QBRs
Since the role involves leading Quarterly Business Reviews, prepare to discuss how you would structure these meetings. Think about how you can present performance metrics and identify risks while keeping the conversation focused on client objectives.
✨Build Relationships
FluidOne values long-term relationships, so be prepared to talk about how you've successfully built rapport with clients and internal teams in the past. Share strategies that demonstrate your customer-first mindset and problem-solving skills.
