Compliance and Legal Administrator Location: London/Colgate/Camberley Report to: Head of Compli[...]

Established in 2006, Fluid One is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry.

Fluid One has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.

Fluid One supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions.

A comprehensive managed service provider (MSP), Fluid One has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management.

As AI becomes a core enabler of innovation, Fluid One’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era.

The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.

Fluid One delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments.

For small and medium-sized businesses (SMBs), Fluid One provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security, efficiency, and scalability, providing individual solutions and fully comprehensive managed services.

For enterprise clients, Fluid One offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support.

Specialising in Data & AI (D&AI), managed services, and cloud transformation, Fluid One’s toolkit includes consulting-led services that help enterprises harness the power of artificial intelligence while maintaining robust compliance and security.

Fluid One’s dual-structured approach ensures all customers – from growing SMBs to large, complex enterprises – benefit from trusted, innovative, and future-ready IT servic es.

Role Overview

We are looking for a proactive and highly organised Compliance & Legal Administrator to support our Head of Compliance and Head of Legal across a broad range of governance, complianceand legal activities.

This role is ideal for someone with excellent attention to detail who enjoys working in a fast-paced environment and is passionate about continuous improvement.

Responsibilities

• Provide day-to-day administrative support to the Compliance and Legal function.
• Complete customer and supplier due diligence questionnaires and coordinate supporting evidence.
• Manage andmaintainshared Compliance and Legal inboxes, ensuring requests are triaged and actioned promptly.
• Support the maintenance of the Integrated Management System (IMS), ensuring policies, procedures and recordsremainaccurateand up to date.
• Assistwith preparation for internal and external ISO audits, including coordinating evidence, trackingactionsand supporting departments to remain audit ready.
• Coordinate Health & Safety meetings with Office Managers, recordactionsand monitor completion.
• Maintain compliance trackers, registers, auditactionsand governance documentation.
• Identifyopportunities to streamline processes and support continuous improvement across the business.
• Assistwith order form generation and document creation.
• Provide general administrative support to compliance, legal and business continuity activities.

Requirements

• Previousexperience in an administrative, compliance or governance support role.
• Strong organisational skills with excellent attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft 365 (Word, Excel, Outlookand Share Point).
• Experience supporting ISO management systems or audits is desirable.
• Ability to manage multiple priorities and work independently.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits after probationary period

• Subsidised health and dental care
• Employee Assistance Programme (EAP)
• Life assurance (3x salary)
• Fluid One breakfast and refreshments on office days
• Pension contribution – 5% company contribution
• Generous holiday entitlement
• One day off for birthday
• Half price internet connectivity
• Department incentives

Fluid One is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.

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