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- Tasks: Drive strategic opportunities and build relationships with C-suite clients in IT managed services.
- Company: FluidOne, an award-winning provider of secure Connected Cloud Solutions.
- Benefits: Generous holiday, life assurance, employee assistance programme, and flexible working options.
- Why this job: Lead innovative projects and make a real impact in the AI era.
- Qualifications: Proven success in senior client leadership and strong commercial acumen required.
- Other info: Dynamic hybrid role with excellent career growth opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Hours: Full time permanent
Company Overview: FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and a strong culture enjoyed by 460 staff. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. As AI becomes a core enabler of innovation, FluidOne aims to lead secure AI adoption, combining Connected Cloud solutions with expertise and service to empower businesses to thrive in the AI era.
Role Overview: As Client Director – Managed Services & Infrastructure, you will drive larger, strategic opportunities across existing customers and new prospects, working with the Managed Services & Infrastructure sales team and representatives from other verticals. This is an overlay role: you will not manage day-to-day accounts or renewals, but will bring senior-level engagement, strategic insight, and deal leadership to unlock growth opportunities. You will also carry a small portfolio of key accounts with direct ownership of some client relationships and cross-sell growth. If an Account Director leaves, you may interimly take on their accounts to ensure continuity. You will operate at C-suite and board level, positioning FluidOne as a trusted long-term partner, while enabling sales colleagues to expand relationships and win high-value new business. This hybrid role is based in Sheffield, with flexibility for client site visits and remote work.
Key Responsibilities
- Strategic Opportunity Development: Partner with the Managed Services & Infrastructure sales team to uncover, shape, and win larger opportunities across existing accounts and new prospects. Lead senior-level positioning of complex, multi-service solutions.
- Executive Engagement: Build and maintain C-suite and board-level relationships within key customers and target accounts. Open doors and act as a senior presence in support of sales colleagues during critical deal cycles.
- Partnership with Sales: Act as a senior overlay to the Managed Services & Infrastructure sales team. Provide commercial leadership, industry insight, and executive influence to strengthen bids and account growth strategies.
- Direct Account Ownership: Manage a small number of strategic accounts directly, accountable for relationship health, cross-sell, and growth. Pick up accounts from departing Account Directors if required, ensuring client continuity and retention.
- Account & Territory Growth Planning: Contribute to joint account and territory plans with sales teams. Align client business and IT strategies with FluidOne’s Managed Services & Infrastructure capabilities.
- Cross-Functional Collaboration: Orchestrate delivery, operations, and technical experts to design solutions that address client priorities. Ensure internal alignment across product, commercial, and delivery teams on opportunities.
- Market & Thought Leadership: Act as a trusted advisor, bringing insight on technology trends and business transformation. Represent FluidOne as a senior figure in customer meetings, industry events, and executive forums.
Ideal Candidate Profile
- Proven success in senior client leadership, account management, or director-level roles within IT managed services, infrastructure, or technology.
- Experience developing and closing large, complex opportunities across both existing accounts and new logos.
- Gravitas to engage credibly at C-suite and board level.
- Strong commercial acumen with a track record of shaping and influencing major deals.
- Strategic thinker who translates client challenges into multi-service solutions.
- Excellent collaborator and communicator, able to work with sales and technical colleagues.
- Highly disciplined, outcome-focused, and proactive.
- Full UK driving license required.
Disclaimer
The above statements describe the general nature and level of work and are not an exhaustive list of responsibilities, duties, and skills. Personnel may be required to perform duties outside of normal responsibilities from time to time, as needed.
Benefits after probation
- Employee Assistance Programme (EAP)
- Life Assurance (3x salary)
- Sodexo Discount Platform
- Complimentary breakfast and refreshments
- 5% company pension contribution
- Generous holiday entitlement + birthday leave
- Half-price internet connectivity
- Ride2Work scheme
How To Apply
Send CV with covering letter to recruitment@fluidone.com with the job title as the subject field.
FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.
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Client Director – Business IT employer: FluidOne
Contact Detail:
FluidOne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Director – Business IT
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections you make, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for those interviews! Research FluidOne and understand their services inside out. Think about how your experience aligns with their needs, especially in IT managed services and infrastructure. Show them you’re not just another candidate, but the right fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect match for the Client Director position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining FluidOne and being part of their exciting journey in the AI era.
We think you need these skills to ace Client Director – Business IT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Client Director role. Highlight your achievements in senior client leadership and any relevant IT managed services experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for FluidOne, focusing on your strategic thinking and ability to engage at the C-suite level. We want to see your personality come through!
Showcase Your Commercial Acumen: In your application, don’t forget to mention specific examples of how you've shaped and influenced major deals. We love seeing candidates who can demonstrate their strong commercial insight and strategic approach.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at FluidOne
✨Know Your Stuff
Before the interview, dive deep into FluidOne's services and recent projects. Understand their Connected Cloud Solutions and how they integrate AI. This knowledge will help you speak confidently about how your experience aligns with their goals.
✨Showcase Your Strategic Thinking
Prepare examples of how you've successfully developed and closed large, complex opportunities in the past. Be ready to discuss your approach to engaging C-suite executives and how you can bring that gravitas to FluidOne.
✨Collaborate Like a Pro
FluidOne values collaboration, so think of instances where you've worked cross-functionally. Highlight how you’ve partnered with sales and technical teams to deliver solutions that meet client needs, showcasing your ability to orchestrate efforts for success.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your understanding of the industry and FluidOne’s position within it. Inquire about their vision for AI adoption and how they see the role of Client Director evolving in this context. This shows your genuine interest and strategic mindset.
