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- Tasks: Map and improve business processes for smooth system implementation.
- Company: Leading provider of Connected Cloud Solutions with a focus on innovation.
- Benefits: Generous benefits including subsidised healthcare and strong pension contributions.
- Why this job: Join a transformative team and make a real impact in IT service management.
- Qualifications: Experience in IT Managed Service Provider and strong communication skills.
- Other info: Exciting opportunity for career growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading provider of Connected Cloud Solutions is seeking an experienced Business Analyst to map and improve core business processes to facilitate a smooth system implementation. The role includes performing gap analyses, collaborating with department heads, and supporting ongoing business transformation initiatives.
Candidates should have experience in an IT Managed Service Provider, a strong understanding of ITSM processes, and excellent communication skills.
This opportunity offers generous benefits including subsidised healthcare and a strong pension contribution.
Business Analyst – ITSM & Halo PSA Transformation employer: FluidOne
Contact Detail:
FluidOne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst – ITSM & Halo PSA Transformation
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT Managed Service Provider space. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Analyst role.
✨Tip Number 2
Prepare for those interviews by brushing up on your ITSM processes. We recommend creating a cheat sheet of key concepts and examples from your past experiences. This will help you articulate how you can improve core business processes during the interview.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application for the Business Analyst position. Plus, it gives us a chance to see your application first-hand and get you one step closer to that dream job.
We think you need these skills to ace Business Analyst – ITSM & Halo PSA Transformation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in ITSM processes and any relevant projects you've worked on. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about business transformation and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at FluidOne
✨Know Your ITSM Processes
Make sure you brush up on your knowledge of IT Service Management (ITSM) processes. Be ready to discuss how you've applied these in previous roles, especially in a Managed Service Provider environment. This will show that you understand the core of what the company is looking for.
✨Prepare for Gap Analysis Questions
Expect questions about gap analyses and how you've identified and addressed gaps in business processes before. Have specific examples ready that demonstrate your analytical skills and how your insights led to successful transformations.
✨Collaborate Like a Pro
Since the role involves working with department heads, be prepared to talk about your collaboration experiences. Share examples of how you've effectively communicated and worked with different teams to achieve common goals, highlighting your excellent communication skills.
✨Show Enthusiasm for Transformation Initiatives
Express your passion for business transformation initiatives during the interview. Discuss any relevant projects you've been involved in and how you contributed to their success. This will help convey your commitment to driving positive change within the organisation.
