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For Companies At a Glance
- Tasks: Coordinate service delivery, manage orders, and provide top-notch customer support.
- Company: Join a certified B Corporation committed to social impact and sustainability.
- Benefits: Enjoy flexible working options, generous leave, and unique perks like a Birthday Day Off.
- Why this job: Be part of a dynamic team that values quality, accountability, and personal growth.
- Qualifications: 3+ years in customer service or admin; strong communication and problem-solving skills required.
- Other info: Office-based in Glasgow with hybrid options post-probation; vibrant company culture with fun events.
The predicted salary is between 28800 - 43200 £ per year.
Knowledge and Specific Job Skills Summary
The role requires passion, concentration and drive to ensure that everything we do is a success. Applicants are required to have excellent attention to detail: we pride ourselves on the quality of deliverables, from an email to a client presentation. Accountability for each and every project managed; achieving this, especially when under pressure, will be a critical success factor for this role.
Key Accountabilities and Responsibilities
Location
Experience
Benefits
Service Delivery Co-ordinator employer: Fluid Branding
Contact Detail:
Fluid Branding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Co-ordinator
✨Tip Number 1
Familiarise yourself with the specific manufacturing methods and branding techniques relevant to our industry. This knowledge will not only help you understand our processes better but also demonstrate your commitment and readiness for the role.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've handled customer complaints or logistical challenges in the past. Being able to articulate these experiences will highlight your ability to remain calm and professional under pressure.
✨Tip Number 3
Brush up on your time management and project management skills. Consider using tools or techniques that can help you manage multiple tasks efficiently, as this will be crucial in coordinating service delivery effectively.
✨Tip Number 4
Engage with our company culture by researching our values and recent initiatives. Showing that you align with our mission and are enthusiastic about contributing to our success can set you apart from other candidates.
We think you need these skills to ace Service Delivery Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in production planning, customer service, and administration. Use specific examples that demonstrate your attention to detail and problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication abilities and passion for the role. Mention your familiarity with manufacturing methods and quality control processes, as well as your friendly and empathetic attitude.
Highlight Relevant Experience: In your application, emphasise any experience you have within the SaaS industry or similar fields. Discuss your time management and project management skills, providing examples of how you've successfully managed multiple tasks under pressure.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. Ensure that all information is clear and concise, reflecting the high standards expected in the role of Service Delivery Co-ordinator.
How to prepare for a job interview at Fluid Branding
✨Showcase Your Experience
Make sure to highlight your relevant experience in production planning, customer service, or administrative roles. Be prepared to discuss specific examples of how you've successfully managed orders and provided excellent customer support.
✨Demonstrate Attention to Detail
Since this role requires a keen eye for detail, prepare to discuss how you ensure accuracy in your work. You might want to share examples of how you've maintained clear and concise order data or handled quality control processes.
✨Communicate Clearly
Effective communication is key in this position. Practice articulating your thoughts clearly and professionally, especially when discussing how you've resolved customer complaints or communicated with internal stakeholders.
✨Problem-Solving Mindset
Be ready to showcase your initiative and problem-solving skills. Think of instances where you've proactively identified issues and implemented solutions, particularly in logistics or customer service scenarios.
