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- Tasks: Manage queries, assist the Credit Control Team, and ensure timely customer payments.
- Company: Join one of Europe's fastest-growing merchandise suppliers in a dynamic environment.
- Benefits: Enjoy a friendly office culture, industry-recognised education, and an employee rewards scheme.
- Why this job: This role offers growth opportunities and the chance to make a positive impact in a fast-paced setting.
- Qualifications: Previous experience in an accounts office and excellent communication skills are essential.
- Other info: Full-time position with part-time hours considered; work permit required for non-passport holders.
The predicted salary is between 28800 - 43200 £ per year.
Previous experience working within an accounts office is essential, ideally with working knowledge of the credit control function. Applicants will have excellent communication skills, both written and verbal, with the ability to effectively prioritise and manage multiple tasks for colleagues and customers alike, at any given time. You will be service driven, and solution-focused, with the confidence to use your initiative. The role requires both agility and decisiveness, ensuring you can adapt quickly within a fast-paced, ever-changing industry. You will be able to demonstrate positivity and a commitment to excellence in your work and to the success of Fluid Branding.
Key Accountabilities and Responsibilities
- Effectively manage all incoming queries from colleagues and customers
- Effectively communicate important information both internally and externally
- Assisting the Credit Control Team Leader as required
- Setting up new customer accounts and maintaining existing account details
- Processing credit applications and credit checking
- Allocating customer receipts using the company financial package - Netsuite
- Ensuring customers pay on time
- Dealing with ad-hoc queries from both internal and external customers as and when they arise
- Helping with the month-end processes as appropriate
Person Specification/Core Competencies
- Excellent communication skills both written and verbal
- A polite and friendly manner
- Ability to work effectively as part of a team
- Able to prioritise and manage several tasks at once
- Knowledge and experience of Word and Excel
- Confident on the phone speaking with colleagues and customers
- Trustworthy and appreciates the need for confidentiality
- Enjoys the challenge of working in an ever-changing environment and thrives on responsibility to make a positive impact
Full Time 37.5 hrs per week (part time hrs considered)
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
Finance Administrator (Credit Control) employer: Fluid Branding
Contact Detail:
Fluid Branding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Administrator (Credit Control)
✨Tip Number 1
Familiarise yourself with Netsuite, as it's mentioned in the job description. If you have experience with similar financial software, be ready to discuss how those skills can transfer to using Netsuite effectively.
✨Tip Number 2
Brush up on your credit control knowledge. Understanding the key processes and challenges in credit control will help you demonstrate your expertise during any interviews or discussions.
✨Tip Number 3
Prepare examples of how you've managed multiple tasks in a fast-paced environment. This role requires agility and decisiveness, so showcasing your ability to prioritise effectively will set you apart.
✨Tip Number 4
Practice your communication skills, especially over the phone. Since the role involves liaising with colleagues and customers, being able to convey information clearly and confidently is crucial.
We think you need these skills to ace Finance Administrator (Credit Control)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance and credit control. Emphasise any previous roles where you managed queries or worked with customer accounts, as this aligns closely with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and ability to manage multiple tasks. Mention specific examples from your past work that demonstrate your service-driven attitude and problem-solving capabilities.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Word and Excel, as well as your experience with financial software like Netsuite. This will show that you have the technical skills needed for the role.
Show Enthusiasm for the Role: Express your excitement about working in a fast-paced environment and your commitment to making a positive impact. Companies appreciate candidates who are not only qualified but also genuinely interested in contributing to their success.
How to prepare for a job interview at Fluid Branding
✨Showcase Your Communication Skills
Since excellent communication is key for this role, be prepared to demonstrate your verbal and written skills. You might be asked to explain complex information clearly, so practice articulating your thoughts succinctly.
✨Demonstrate Your Problem-Solving Ability
The job requires a solution-focused mindset. Think of examples from your past experiences where you successfully resolved issues or improved processes, and be ready to share these during the interview.
✨Highlight Your Experience with Credit Control
Make sure to discuss any previous experience you have in credit control or similar roles. Be specific about your responsibilities and how they relate to the tasks mentioned in the job description.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle multiple tasks or challenging situations. Prepare scenarios that showcase your ability to prioritise and manage time effectively, especially in a fast-paced environment.
