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- Tasks: Provide top-notch IT support and troubleshoot hardware and software issues.
- Company: Join a dynamic recruitment agency working with a client in Dundee.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Why this job: Make a real difference by ensuring high-quality service for end-users.
- Qualifications: 5+ years of IT support experience and strong communication skills.
- Other info: Exciting opportunity to work on Microsoft 365 and manage IT infrastructure.
The predicted salary is between 36000 - 60000 £ per year.
A recruitment agency is seeking an IT Support Engineer for a client in Dundee. The ideal candidate will have over 5 years of experience, proficient in troubleshooting hardware and software issues, and managing IT infrastructure.
Responsibilities include providing support for Microsoft 365 and ensuring tasks align with ITSM processes. This full-time role requires excellent communication and analytical skills, ensuring high-quality service for end-users.
Senior IT Support Engineer – On-Site Dundee employer: Fluent Resourcing
Contact Detail:
Fluent Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support Engineer – On-Site Dundee
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about opportunities in Dundee. A friendly chat can sometimes lead to job openings that aren't even advertised!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your troubleshooting prowess during interviews or networking events. Bring examples of how you've tackled hardware and software issues in the past – it’ll make you stand out!
✨Tip Number 3
Stay updated on IT trends! Make sure you're familiar with the latest in Microsoft 365 and ITSM processes. This knowledge will not only help you in interviews but also show that you're committed to staying ahead in the tech game.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Senior IT Support Engineer role. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that job!
We think you need these skills to ace Senior IT Support Engineer – On-Site Dundee
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in troubleshooting hardware and software issues. We want to see how your skills align with the role, so don’t be shy about showcasing your IT infrastructure management experience!
Show Off Your Communication Skills: Since this role requires excellent communication, include examples of how you've effectively communicated with end-users or team members in the past. We love seeing candidates who can convey technical information clearly!
Highlight Relevant Experience: With over 5 years of experience being a must, ensure you detail your previous roles and responsibilities. We’re particularly interested in your experience with Microsoft 365 and ITSM processes, so make those stand out!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Fluent Resourcing
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills, especially with hardware and software issues. Be ready to discuss specific examples from your past experience where you resolved complex IT problems.
✨Familiarise Yourself with Microsoft 365
Since the role involves supporting Microsoft 365, it’s crucial to understand its features and common issues. Prepare to explain how you've used it in previous roles and any challenges you've overcome.
✨Understand ITSM Processes
Get a good grasp of IT Service Management (ITSM) processes. Be prepared to talk about how you’ve implemented or followed these processes in your previous jobs to ensure high-quality service delivery.
✨Show Off Your Communication Skills
As this role requires excellent communication, think of examples where you effectively communicated technical information to non-technical users. Practice explaining complex concepts in simple terms to demonstrate your ability to connect with end-users.
