New Business Co-ordinator in Horwich

New Business Coordinator

MUST BE ABLE TO COMMUTE TO HORWICH, BOLTON AS THIS IS AN OFFICE BASED ROLE

Are you ready to take your career to the next level with a thriving company experiencing continuous growth? We\’re seeking a New Business Coordinator to join our team. If you thrive in a dynamic office environment and have a passion for delivering exceptional customer service, we want to hear from you! This is an office-based role, and you must be able to commute to be considered. Please only apply if you have a full UK working visa.

Benefits that Match Your Ambition:

• Salary: Enjoy a starting salary of £25,400 per annum (with a generous bonus scheme to supplement income)
• Flexible Hours: Embrace work-life balance with our shift-based schedule, spanning 40 hours per week
• Generous perks: From rising holiday entitlement to private healthcare with Vitality Health, we\’ve got you covered. Plus, enjoy perks like your birthday off, ‘Freebie Fridays’ and much much more!
• Opportunity to progress: A fantastic opportunity to take the next step toward becoming a Financial Broker, working alongside and learning from leading professionals in the industry.

A day in the life:

As a New Business Coordinator, you\’ll play a pivotal role in providing top-notch service to our valued customers. Collaborating with industry experts, you\’ll build meaningful relationships and contribute to our shared mission of financial empowerment. You’ll be an enthusiastic and driven individual, with high attention to detail and great people skills.

Your responsibilities will include:

• Being the first point of contact for Fluent customers, providing expert guidance and support.
• Conducting initial fact-find calls to gather essential data for our qualified mortgage advisers.
• Assessing suitability and ensuring compliance with regulatory requirements.
• Following up on leads and providing timely updates to customers.
• Maintaining high-performance standards and staying up-to-date with industry regulations.

This list represents the core responsibilities, yet our team members are encouraged to embrace additional duties and tasks as directed by management.

About Fluent Money:

At Fluent Money, we\’re more than just a financial services company—we\’re industry leaders committed to integrity, professionalism, and unparalleled customer satisfaction. Not only are we the biggest Second Charge Mortgage Broker in the UK, we also specialise in First Charge Mortgages, Later Life Lending, Insurance and Bridging Loans. As part of the Mortgage Advice Bureau (MAB) family since 2022, we\’re dedicated to excellence in everything we do.

Join us and become part of a culture that values teamwork, innovation, and job satisfaction, where we empower our employees to take ownership of their work and provide them with the necessary tools and resources to excel in their roles.

Our forward-thinking approach and cutting-edge technology enable us to offer seamless and personalised financial solutions, setting new standards for excellence in our industry.

https://www.fluentmoney.co.uk/

Role requirements

• Proven experience of working successfully to sales targets
• Current or recent experience of an outbound call environment
• Ability to respond quickly to training and adapt to changes within the industry
• Proven experience in outbound sales, objection handling
• Able to carry out processes in a compliant manner
• Able to demonstrate achievements against a wide range of competencies
• Experience in a busy sales environment
• Current or recent experience in a regulated finance company
• Strong IT skills including the use of the full Microsoft package
• Experience of working successfully in a team and also individually
• CeMap Level 1 (working towards Full CeMap)
• Experience of using bespoke software

All the perks!

• Rising holiday entitlement up to a maximum of 30 days (excluding bank holidays)
• Your birthday off work
• Private Healthcare with Vitality Health
• Death in service cover
• 12 flexible WFH days per year
• Fee-free Fluent products for your friends and family
• Regular social and charity events
• Onsite food provision and restaurant facilities
• ‘Freebie Fridays’ on the first Friday of every month
• Cycle to work scheme
• Access to stimulating training & development
• In-house leadership academy for future leaders
• Great location close to transport links
• Free parking onsite

Job Types: Full-time, Permanent

• Additional leave
• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• On-site parking
• Private medical insurance
• Transport links

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Customer Service

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