People & Culture Business Partner in London

We are looking for an experienced People & Culture Business Partner (EMEA) to join us on a fixed-term contract through September 1, 2026. Reporting to our Australia-based VP of People & Culture, you will be the "boots on the ground" lead for our UK and French teams. This is a truly hybrid role, work remotely from the UK, with the opportunity to spend time with our team in the Paris office. You’ll be a strategic partner to our EMEA leaders, acting as a coach, culture carrier, and change agent.

Key Responsibilities

• Strategic Partnership: Act as a trusted advisor to EMEA leaders, aligning people priorities with business goals and providing thought leadership on organisational design.
• Regional Compliance & Alignment: Harmonise our People & Culture practices across EMEA to ensure equity and compliance, acting as the bridge that connects our global strategy with local execution while maintaining our unique global culture.
• The Employee Lifecycle: Lead key programs including performance calibrations, compensation reviews, talent development, and engagement focus groups.
• Regional Point of Contact: Support the Payroll Manager on escalated EMEA matters and lead internal communications to keep our regional teams connected and motivated.
• DEIB Champion: Drive inclusion efforts and events, ensuring Fluent remains a diverse and equitable place to work.

Who You Are

• The EMEA Expert: You have a solid grasp of UK and French labour laws and understand the nuances of managing teams across different European jurisdictions.
• A Relationship Builder: You thrive in a "remote but connected" environment and can build deep trust with leaders across different time zones.
• Data-Informed: You use data to tell a story and guide your decisions, whether it’s regarding compensation, retention, or engagement.
• Agile & Proactive: You don’t wait for instructions. You see a gap and fill it, moving easily between high-level strategy and hands-on execution.

Skills, Knowledge & Expertise

• Full proficiency in English and ideally in French.
• Strong knowledge of United Kingdom and French labour law.
• Experience and proven results in a Business Partner role, creating measurable impact on a major business unit in a high-growth technology company across EMEA.
• 8+ years experience preferably supporting higher level leaders.
• Experience dealing directly with Work Councils and Performance Management processes.
• CIPD qualified or working towards qualifications (UK candidates).
• Excited and passionate about making an impact and tackling business challenges.
• Excellent communication, interpersonal and relationship management skills moving regularly between the tactical and strategic priorities.
• Ability to work cross-functionally and balance collaboration and communication with multiple stakeholders across various departments and functions.
• Ability to act with integrity and ethics in handling confidential information.
• Ability to work autonomously and make timely, effective, people-first decisions.

Flexibility: Work on your terms, when and where it suits you, while embodying our company culture. Flexible and supportive leave policies: Including generous paid parental leave and paid leave for your birthday so you can celebrate you.

Culture is key: We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment.

Advance your career: We invest in your future by providing an allowance to help accelerate your learning and professional development.

Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life’s work.

About Fluent Commerce: Working with some of the world’s leading brands and retailers, we’ve created a powerful and exciting cloud-native Order Management platform designed to reinvent how businesses serve their customers’ needs efficiently and cost effectively. We’re disrupting the status quo to help our clients adapt quickly to their ever-changing needs. It’s a huge opportunity and we’re proud to be at the heart of it.

Globally headquartered in Sydney, Australia and with teams across Europe, U.S and APAC. We’re growing quickly with new opportunities both nationwide and internationally. Are you ready to change the world of commerce? Then we’d love to hear from you!

At Fluent Commerce, we are committed to enabling everyone to feel included and valued. We believe our culture & competences are stronger with diverse experiences and perspectives. That’s why Flexy is one of our core values, we embrace flexibility around hybrid working and working hours.

We are not looking for someone who checks every single box; we’re looking for lifelong learners and people who can make us better with their own experiences. We value your uniqueness so that you can be your authentic self at work.

All qualified applicants will receive consideration for employment without regard to age, ethnicity, family, gender identity, marital status, physical or mental disability, neurodivergence, sexual orientation, or any other characteristic protected by applicable laws.