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- Tasks: Guide clients through Fluent Commerce OMS implementation, from discovery to Go Live.
- Company: Fluent Commerce, a leader in digital commerce solutions with a vibrant culture.
- Benefits: Flexible work hours, generous leave policies, and professional development support.
- Why this job: Make a real impact in digital commerce while advancing your career in a supportive environment.
- Qualifications: 5-8 years in complex commerce projects, strong communication, and analytical skills.
- Other info: Join a fun team with regular social events and opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
The Senior Consultant will be responsible for guiding and advising Delivery Partners and clients at all stages of a Fluent Commerce OMS implementation project. From early discovery, through build & test and Go Live, the senior consultant participates as a key Fluent stakeholder, assisting the Delivery Partner and the Client in requirement gathering, backlog creation, solution design, feature enablement and the promotion of best practices and standards.
The consultant also acts as a portal into the Fluent Commerce organization. The person will work closely with other Expert Services consultants and the Product and Engineering teams on best practice standards to ensure excellence in partner delivery. The role will report into the Head of Expert Services.
Key Responsibilities:- Support Fluent Commerce Delivery Partners in working with clients to perform project discovery of requirements, generate well defined product backlogs and user stories & acceptance tests.
- Consistently represent the company in a professional and ethical manner.
- Work with other Expert Services consultants to support client project engagements.
- Work with the Expert Services and Partner Enablement teams to define new service packages and process improvements.
- Foresee and communicate risks, both in delivery and commercially and analyse implementation timelines.
- Be a Product expert, understanding capabilities and best practices of the Fluent platform and products.
- Lead project Discovery phases to elicit and document business requirements.
- Review user stories (integration points, workflows etc.) & acceptance tests as required as well as work with team members from within the Partner delivery team on the same throughout the sprint.
- Collaborate with the Product & Solutions teams to provide input on the Product roadmap collated from Fluent Commerce Delivery Partners and clients.
- Prepare project audits and assessments of the partner implementation for the client prior to launch focusing on technical and business requirements.
- Use Gen AI tools for daily tasks ranging from research, data gathering, report generation as well as building explorative tools and UIs for our internal and external use.
- Minimum 5-8 years as a Consultant in complex commerce/digital projects either as vendor professional services or systems integrator.
- Knowledge of SLDC including agile delivery, especially experience with backlog development, user story writing/reviews, effort estimation reviews and sprint planning.
- Experience within multiple complex multi-vendor digital-oriented project implementations.
- Solutioning within the software product framework and bespoke customisation to meet client needs.
- Leading and Planning Solution Workshops.
- Producing and/or reviewing functional specifications, solution blueprints, solution architecture diagrams.
- Solution Scoping and Estimation.
- Knowledge transfer, coaching and training Delivery Partner Business Analysts on the Fluent platform.
- Excellent communication and presentation skills.
- Attention to detail, problem solving and strong analytical thinking.
- Distributed Order Management, PIM, WMS, Global Inventory Management, Customer Service tooling, Payments, Carriers, Returns/Supply Logistics.
- Exposure to and preferably experience in: Use of Gen AI tools for task automation and explorative work (e.g. Claude Code, Cursor, Copilot), BPM automation tooling: workflow designers, Event Driven Architecture, Enterprise Architecture Integration Patterns, JSON, GraphQL and REST APIs, Java and React development, CI/CD and DevOps automation (e.g. Maven, Bitbucket Pipelines, Github Actions).
- Will ideally have experience in one or more of these OMS platforms: Fluent Commerce, Manhattan, IBM Sterling, Mainstreet OMS, Order Dynamics, Carrier Management Software: ShippIt, Metapack, Temando.
- Flexibility: Work on your terms, when and where it suits you, while embodying our company culture.
- Flexible and supportive leave policies: Including generous paid parental leave and paid leave for your birthday so you can celebrate you.
- Culture is key: We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment.
- Advance your career: We invest in your future by providing an allowance to help accelerate your learning and professional development.
- Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life’s work (or be your best self).
Senior Consultant in Bracknell employer: Fluent Commerce
Contact Detail:
Fluent Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Consultant in Bracknell
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Senior Consultant role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of Fluent Commerce and its products. Be ready to discuss how your experience aligns with the responsibilities listed in the job description, especially around project discovery and backlog creation.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Use real-life examples from your past projects to demonstrate how you've tackled challenges, especially in complex digital environments. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Fluent Commerce.
We think you need these skills to ace Senior Consultant in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Consultant role. Highlight your experience in complex commerce projects and any relevant skills that match the job description. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your expertise can benefit our team. Don’t forget to mention your experience with Agile delivery and solution workshops!
Showcase Your Communication Skills: As a Senior Consultant, excellent communication is key. In your application, demonstrate your ability to convey complex ideas clearly. Whether it’s through your CV or cover letter, let us see your presentation skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Fluent Commerce
✨Know Your Stuff
Make sure you have a solid understanding of Fluent Commerce and its products. Brush up on your knowledge of SLDC, agile delivery, and the specific tools mentioned in the job description. Being able to discuss these topics confidently will show that you're serious about the role.
✨Prepare Real-World Examples
Think of specific projects where you've successfully guided clients through complex implementations. Be ready to share how you handled requirement gathering, backlog creation, and risk communication. This will demonstrate your hands-on experience and problem-solving skills.
✨Showcase Your Communication Skills
As a Senior Consultant, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or colleagues to refine your presentation style and ensure you come across as professional and engaging.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges they face in their projects. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. Remember, interviews are a two-way street!
