Fluence, a global leader in energy storage and software, seeks a Senior Manager, Customer Insights to own the VoC program and segmentation for a worldwide customer base. You will shape product roadmaps and inform go-to-market strategies through direct customer feedback.
You will partner with Growth, Product, and Marketing to ensure deployments meet segment priorities, and you will build executive dashboards to measure impact on pipeline, brand perception, and overall satisfaction.
#J-18808-LjbffrSenior VoC & Customer Insights Lead (Hybrid-4 Days Onsite) employer: Fluence
Fluence is an exceptional employer that champions innovation and sustainability in the energy sector. With a strong focus on employee development, we offer robust growth opportunities and a collaborative work culture that values diverse perspectives. Located in the vibrant UK & Ireland market, our team enjoys a dynamic environment where meaningful contributions to renewable energy projects are recognised and rewarded.
