At a Glance
- Tasks: Support IT services, troubleshoot tech issues, and assist with user account management.
- Company: Join Fluence, a leader in intelligent energy storage and optimisation software.
- Benefits: Gain hands-on experience, work with top tools, and learn from industry experts.
- Other info: Dynamic workplace culture that values every voice and fosters innovation.
- Why this job: Make a real impact in a sustainable energy future while developing your IT skills.
- Qualifications: Pursuing a degree in IT or related field; basic tech knowledge required.
The predicted salary is between 12000 - 18000 £ per year.
Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.
Role Overview
Fluence is looking for an IT Service Desk Intern to support and enhance internal IT support services. This role provides hands-on experience in a professional IT environment, working with Microsoft 365, ServiceNow, and enterprise infrastructure.
Responsibilities
- Provide technical support for hardware and software in a Microsoft 365 environment
- Assist in setting up and deploying desktop computers (Windows and Mac)
- Support user account management activities in Active Directory
- Help with procurement and distribution of IT equipment
- Assist with Office 365, SharePoint, and ServiceNow-related tasks
- Contribute to and maintain knowledge base documentation in ServiceNow
- Support hardware and software inventory management
- Assist in troubleshooting audio/video conferencing systems
- Support administration of core hosted applications
- Collaborate with local IT vendors and internal teams
Key Qualifications & Experience
- Currently pursuing or recently completed a degree in IT, Computer Science, or a related field
- Basic understanding of Microsoft Windows and/or Mac OS
- Familiarity with Microsoft 365 (Office applications, Teams, Outlook)
- Interest in IT support, troubleshooting, and end-user services
- Basic understanding of networking, device management, or identity management is a plus
- Strong problem-solving skills and willingness to learn
- Good written and verbal communication skills
- Ability to work on-site in the Erlangen office
What You’ll Gain
- Hands-on experience in an enterprise IT environment
- Exposure to tools like ServiceNow, Active Directory, and Microsoft 365
- Opportunity to work with experienced IT professionals in a global company
- Practical knowledge of IT support processes and systems
Our Culture
At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.
Unleash Voices
We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.
Customer Fluent
Our customers are at the heart of everything we do. We’re committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.
Infinite Impact
We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.
All In
We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.
IT Intern in London employer: Fluence Energy
Fluence is an exceptional employer that offers IT interns a unique opportunity to gain hands-on experience in a dynamic and innovative environment. Located in London, our culture promotes collaboration, diversity, and continuous learning, ensuring that every voice is heard and valued. With access to experienced professionals and cutting-edge tools, interns can expect to grow their skills while contributing to meaningful projects that drive sustainable energy solutions.
StudySmarter Expert Advice🤫
We think this is how you could land IT Intern in London
✨Get Hands-On with Projects
Dive into some IT consulting projects, even if they're just personal or self-started. Consider contributing to open-source projects or case studies; this will not only sharpen your skills but also give you something to chat about in interviews!
✨Join IT Consulting Forums and Meetups
Look for local meetups or online forums specifically for IT consulting. Engage with current consultants and ask questions; you'll pick up loads of insider knowledge and maybe even some leads on internship opportunities!
✨Leverage Your Uni's Career Services
Your university’s career centre often has exclusive partnerships with companies looking for interns. Don’t hesitate to reach out for bespoke opportunities or resume reviews, and make sure you stay updated on any employer presentations or workshops.
✨Apply Directly Through Our Site
Don't forget to check out the internship openings at Fluence Energy on our website! Tailor your application to highlight any projects or skills relevant to IT consulting; this makes you stand out as a candidate who’s genuinely interested.
We think you need these skills to ace IT Intern in London
Some tips for your application 🫡
Show Off Your Tech Skills:In the IT consulting world, we love to see your technical side! Make sure to highlight any relevant tools or languages you’ve used, like Python, SQL, or even project management tools. If you’ve worked on any tech projects, include those too – they can really make your application stand out!
Demonstrate Your Problem-Solving Skills:Consulting is all about solving issues, so your written application should reflect how you tackle challenges. In your CV or cover letter, mention specific examples where you've identified a problem and how you successfully approached it. This will show us your analytical thinking and ability to innovate.
Let Your Passion Shine Through:As this is an internship, we’re really interested in your enthusiasm for learning and growth. Use your cover letter to express why you’re excited about this role at Fluence Energy. Share what you hope to learn from this internship and how it fits into your career aspirations! It’s all about your motivation.
Tailor Your Application for Us:We want to see that you’ve put effort into your application specifically for Fluence Energy. Avoid generic submissions; instead, personalise your CV and cover letter to our culture and values. Show us why you’re a perfect fit for this internship, and we’ll be more likely to notice you!
How to prepare for a job interview at Fluence Energy
✨Get Ready for Tech Brain Teasers
In IT consulting, you might face some technical questions that test your problem-solving skills. Brush up on some basic programming languages or frameworks related to the role, and prepare to tackle a few case scenarios. These can show how you handle real-world challenges, so be ready to think critically!
✨Showcase Your Project Work
Even as an intern, you can really stand out by having a solid portfolio. Share any uni projects, group assignments, or personal coding entries that demonstrate your skills in IT consulting. Make sure they relate to the kind of work you’d be doing at Fluence Energy—this shows your enthusiasm and readiness to dive right in!
✨Understand the Business Side
As you prepare for your interview, get to grips with how IT solutions apply to business problems. Make sure you understand the basics of how data analytics, cybersecurity, or cloud services can impact businesses. This knowledge will help you articulate your ideas and show you're not just tech-savvy but also business-minded!
✨Be Ready to Discuss Your Learning Journey
Internships are all about growth, so be prepared to talk about what you hope to learn from the experience at Fluence Energy. Have some specific goals in mind regarding skills or knowledge you want to gain during your time there—this shows you're motivated and eager for personal development!
