At a Glance
- Tasks: Provide IT support and enhance internal services in a dynamic environment.
- Company: Fluence, a global leader in IT solutions with a collaborative culture.
- Benefits: Gain hands-on experience, work with top tools, and learn from industry experts.
- Other info: Join a supportive team and grow your career in a vibrant office.
- Why this job: Kickstart your IT career with real-world experience and valuable skills.
- Qualifications: Pursuing a degree in IT or related field; basic tech knowledge required.
The predicted salary is between 20000 - 30000 £ per year.
Fluence is looking for an IT Service Desk Intern to support and enhance internal IT support services. This role provides hands-on experience in a professional IT environment, working with Microsoft 365, ServiceNow, and enterprise infrastructure.
Responsibilities
- Provide technical support for hardware and software in a Microsoft 365 environment
- Assist in setting up and deploying desktop computers (Windows and Mac)
- Support user account management activities in Active Directory
- Help with procurement and distribution of IT equipment
- Assist with Office 365, SharePoint, and ServiceNow related tasks
- Contribute to and maintain knowledge base documentation in ServiceNow
- Support hardware and software inventory management
- Assist in troubleshooting audio/video conferencing systems
- Support administration of core hosted applications
- Collaborate with local IT vendors and internal teams
Key Qualifications & Experience
- Currently pursuing or recently completed a degree in IT, Computer Science, or a related field
- Basic understanding of Microsoft Windows and/or Mac OS
- Familiarity with Microsoft 365 (Office applications, Teams, Outlook)
- Interest in IT support, troubleshooting, and end user services
- Basic understanding of networking, device management, or identity management is a plus
- Strong problem-solving skills and willingness to learn
- Good written and verbal communication skills
- Ability to work on site in the Erlangen office
What You'll Gain
- Hands-on experience in an enterprise IT environment
- Exposure to tools like ServiceNow, Active Directory, and Microsoft 365
- Opportunity to work with experienced IT professionals in a global company
- Practical knowledge of IT support processes and systems
IT Intern employer: Fluence Energy UK Limited
Fluence is an exceptional employer that offers IT Interns a unique opportunity to gain hands-on experience in a dynamic and supportive environment. Located in Erlangen, the company fosters a collaborative work culture where interns can learn from experienced professionals while contributing to meaningful projects. With a focus on employee growth and development, Fluence provides access to cutting-edge tools and technologies, ensuring that every intern leaves with valuable skills and insights into the IT industry.
StudySmarter Expert Advice🤫
We think this is how you could land IT Intern
✨Get Hands-On with Projects
Dive into some IT consulting projects, even if they're just personal or self-started. Consider contributing to open-source projects or case studies; this will not only sharpen your skills but also give you something to chat about in interviews!
✨Join IT Consulting Forums and Meetups
Look for local meetups or online forums specifically for IT consulting. Engage with current consultants and ask questions; you'll pick up loads of insider knowledge and maybe even some leads on internship opportunities!
✨Leverage Your Uni's Career Services
Your university’s career centre often has exclusive partnerships with companies looking for interns. Don’t hesitate to reach out for bespoke opportunities or resume reviews, and make sure you stay updated on any employer presentations or workshops.
✨Apply Directly Through Our Site
Don't forget to check out the internship openings at Fluence Energy UK Limited on our website! Tailor your application to highlight any projects or skills relevant to IT consulting; this makes you stand out as a candidate who’s genuinely interested.
We think you need these skills to ace IT Intern
Some tips for your application 🫡
Show Off Your Tech Skills:In the IT consulting world, we love to see your technical side! Make sure to highlight any relevant tools or languages you’ve used, like Python, SQL, or even project management tools. If you’ve worked on any tech projects, include those too – they can really make your application stand out!
Demonstrate Your Problem-Solving Skills:Consulting is all about solving issues, so your written application should reflect how you tackle challenges. In your CV or cover letter, mention specific examples where you've identified a problem and how you successfully approached it. This will show us your analytical thinking and ability to innovate.
Let Your Passion Shine Through:As this is an internship, we’re really interested in your enthusiasm for learning and growth. Use your cover letter to express why you’re excited about this role at Fluence Energy UK Limited. Share what you hope to learn from this internship and how it fits into your career aspirations! It’s all about your motivation.
Tailor Your Application for Us:We want to see that you’ve put effort into your application specifically for Fluence Energy UK Limited. Avoid generic submissions; instead, personalise your CV and cover letter to our culture and values. Show us why you’re a perfect fit for this internship, and we’ll be more likely to notice you!
How to prepare for a job interview at Fluence Energy UK Limited
✨Get Ready for Tech Brain Teasers
In IT consulting, you might face some technical questions that test your problem-solving skills. Brush up on some basic programming languages or frameworks related to the role, and prepare to tackle a few case scenarios. These can show how you handle real-world challenges, so be ready to think critically!
✨Showcase Your Project Work
Even as an intern, you can really stand out by having a solid portfolio. Share any uni projects, group assignments, or personal coding entries that demonstrate your skills in IT consulting. Make sure they relate to the kind of work you’d be doing at Fluence Energy UK Limited—this shows your enthusiasm and readiness to dive right in!
✨Understand the Business Side
As you prepare for your interview, get to grips with how IT solutions apply to business problems. Make sure you understand the basics of how data analytics, cybersecurity, or cloud services can impact businesses. This knowledge will help you articulate your ideas and show you're not just tech-savvy but also business-minded!
✨Be Ready to Discuss Your Learning Journey
Internships are all about growth, so be prepared to talk about what you hope to learn from the experience at Fluence Energy UK Limited. Have some specific goals in mind regarding skills or knowledge you want to gain during your time there—this shows you're motivated and eager for personal development!
