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For Companies At a Glance
- Tasks: Manage client relationships, drive revenue growth, and ensure customer satisfaction.
- Company: Join a forward-thinking company in the Telecoms & Technology sector.
- Benefits: Enjoy flexible working hours, 28 days holiday, and a bonus scheme.
- Why this job: Be part of an innovative team that values creativity and offers professional growth.
- Qualifications: Experience in Account Management, strong communication skills, and proficiency in CRM software required.
- Other info: Receive perks like free Friday lunches and a day off for your birthday.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking a motivated and results-driven Account Manager to join our team. The Account Manager will be responsible for managing and growing client relationships, ensuring customer satisfaction, and driving revenue growth. This role requires a proactive approach to understanding client needs and delivering tailored solutions that align with business objectives.
Responsibilities
- Client Relationship Management: Build and maintain strong, long-lasting relationships with clients, serving as the primary point of contact.
- Account Growth: Identify opportunities to expand existing accounts by understanding client needs and offering relevant products or services.
- Customer Satisfaction: Ensure client satisfaction by providing exceptional service, addressing concerns, and resolving issues promptly.
- Project Coordination: Collaborate with internal teams to ensure timely and successful delivery of solutions according to client needs and objectives.
- Reporting & Analysis: Prepare regular reports on account status, performance metrics, and opportunities for improvement.
- Contract Negotiation: Assist in contract negotiations and renewals, ensuring terms align with company objectives and client expectations.
- Market Research: Stay updated on industry trends, market conditions, and competitor activities to provide clients with relevant insights and recommendations.
- Revenue Management: Achieve or exceed sales targets and contribute to the overall revenue growth of the company.
- Client-Focused: Committed to providing exceptional customer service and understanding client needs.
- Detail-Oriented: Attention to detail in managing accounts, preparing reports, and coordinating with teams.
- Proactive: Takes initiative to identify opportunities and solve problems before they escalate.
- Results-Driven: Focused on achieving targets and driving business growth.
- Adaptable: Comfortable working in a fast-paced environment and able to adapt to changing priorities.
Qualifications
- Proven experience as an Account Manager or similar role in Telecoms & Technology preferably.
- Strong interpersonal and communication skills with the ability to build rapport with clients.
- Demonstrated ability to manage multiple accounts and projects simultaneously.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
Why Join Us?
- Innovative Environment: Be part of a forward-thinking company that values creativity and innovation.
- Professional Growth: Opportunities for learning, development, and career advancement.
- Collaborative Culture: Work in a supportive team environment where your contributions are valued.
You will also receive:
- Working hours: Full Time Monday – Friday 9am to 5.30pm
- 28 days holiday (including bank holidays). In addition, after one years’ service you are entitled to one extra day per year of service up to a maximum of five extra days.
- Access to company bonus scheme (on successful completion of probationary period)
- Company pension scheme (on successful completion of probationary period)
- Access to benefits including a day off for your birthday, hundreds of high street savings, free Friday lunches, eye tests and winter flu jab, cycle to work scheme.
Application Process: If you are passionate about building relationships and driving business success, we’d love to hear from you. Please send your resume and a cover letter to michelle.williams@flrs.co.uk
Account Manager employer: FLR Spectron Ltd
Contact Detail:
FLR Spectron Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the telecoms and technology industry. Understanding current trends and challenges will help you engage in meaningful conversations with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the field. Attend industry events or join relevant online forums to connect with current Account Managers. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to identify opportunities for account growth and how you’ve contributed to revenue increases.
✨Tip Number 4
Showcase your problem-solving skills by preparing scenarios where you resolved client issues effectively. Being able to articulate your approach to overcoming challenges will set you apart from other candidates.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an Account Manager or in a similar role, especially in Telecoms & Technology. Use keywords from the job description to demonstrate your fit for the position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for client relationship management and provide specific examples of how you've successfully managed accounts and driven revenue growth in the past.
Showcase Your Skills: Emphasise your strong interpersonal and communication skills, as well as your ability to analyse data and solve problems. Mention your proficiency in CRM software and Microsoft Office Suite, as these are crucial for the role.
Highlight Your Results: Include quantifiable achievements in your application, such as sales targets met or exceeded, successful project completions, or improvements in client satisfaction. This will help demonstrate your results-driven approach.
How to prepare for a job interview at FLR Spectron Ltd
✨Research the Company
Before your interview, take some time to research the company and its position in the Telecoms & Technology sector. Understanding their products, services, and recent developments will help you tailor your responses and show genuine interest.
✨Prepare for Client Scenarios
Think of specific examples from your past experience where you've successfully managed client relationships or resolved issues. Be ready to discuss how you identified client needs and delivered tailored solutions, as this is crucial for the Account Manager role.
✨Showcase Your Analytical Skills
Since the role involves reporting and analysis, be prepared to discuss how you've used data to drive decisions in previous roles. Highlight any experience with CRM software and how it has helped you manage accounts effectively.
✨Demonstrate Proactivity
During the interview, emphasise your proactive approach to identifying opportunities and solving problems. Share examples of how you've taken the initiative in past roles to enhance client satisfaction or drive account growth.
