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For Companies At a Glance
- Tasks: Support customer relationships and drive sales performance in a fast-paced environment.
- Company: Join Flowtech, a leading engineering business with over 40 years of expertise.
- Benefits: Competitive salary, collaborative team, and opportunities for career development.
- Other info: Ideal for those looking to build a career in sales or commercial operations.
- Why this job: Make a real impact by delivering excellent customer service and supporting sales growth.
- Qualifications: Strong attention to detail, organisational skills, and a customer-focused mindset.
The predicted salary is between 30000 - 40000 £ per year.
Join Flowtech as a Sales Support Executive and play a key role in supporting customer relationships and driving branch sales performance. Based in our Skelmersdale branch, this role is ideal for someone who enjoys working in a fast-paced commercial environment, managing customer enquiries, processing orders, and supporting internal sales activity. If you’re organised, proactive, and enjoy delivering excellent customer service while working closely with a sales team, we’d love to hear from you.
Why Join Flowtech?
- Competitive salary
- Opportunity to play a key role within a high-performing branch team
- Be part of a well-established engineering business with over 40 years of industry expertise
- Support customers across a wide range of industrial and engineering sectors
- Work in a collaborative and supportive team environment
- Opportunity to develop your experience in internal sales and commercial operations
About Flowtech
Flowtech is a leading specialist in hydraulics, pneumatics, and process engineering solutions across the UK, Ireland, and the Benelux region. With over 40 years of experience, we supply a comprehensive range of products from more than 2,300 brands and supplier partners. Our reputation is built on engineering excellence, product availability, and operational efficiency.
The Role
As a Sales Support Executive, you will play an important role in the efficient and professional handling of customer enquiries within your region. You’ll support internal sales activity by processing orders, preparing quotations, and helping maintain strong customer relationships while contributing to branch sales performance.
Key Responsibilities
- Managing and processing customer orders accurately and efficiently
- Acting as a first point of contact for customer enquiries via phone, email, and digital channels
- Preparing quotations and following up to support sales conversion
- Supporting upselling and cross-selling opportunities with existing customers
- Providing administrative and operational support to the Regional Key Account Manager
- Escalating complex enquiries when required to the Branch Manager or Key Account Manager
- Maintaining accurate records within CRM and order management systems
- Coordinating with internal teams regarding stock availability and order fulfilment
- Contributing to branch sales targets and customer satisfaction
What We’re Looking For
Essential
- Strong attention to detail and accuracy
- Excellent organisational and time management skills
- A customer-focused mindset with a professional and positive approach
- Strong communication skills and confident telephone manner
- Ability to manage multiple enquiries and tasks in a busy environment
- Dependability and integrity when handling customer information
Desirable
- Experience in sales support, internal sales, sales administration, or customer service
- Commercial awareness and understanding of sales processes
- A proactive approach to supporting customers and identifying opportunities
- Ability to build strong working relationships internally and externally
This Role Would Suit Someone Who
- Enjoys working in a busy internal sales or customer support environment
- Likes building long-term relationships with customers
- Is highly organised and comfortable managing multiple enquiries at once
- Wants to build their career within sales, engineering distribution, or commercial operations
- Takes pride in delivering excellent customer service
Apply Today
If you are organised, commercially aware, and motivated to support sales growth within a busy branch environment, apply today to join Flowtech in Skelmersdale.
Sales Support Executive in Skelmersdale employer: Flowtech Fluidpower
Contact Detail:
Flowtech Fluidpower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive in Skelmersdale
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Support Executive role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Flowtech and understand their products and services. Be ready to discuss how your skills can help drive branch sales performance and support customer relationships.
✨Tip Number 3
Practice your communication skills! Since you'll be the first point of contact for customer enquiries, being articulate and confident is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Flowtech team.
We think you need these skills to ace Sales Support Executive in Skelmersdale
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in sales support and customer service. We want to see how your skills align with the role of Sales Support Executive at Flowtech!
Show Off Your Organisational Skills: Since this role requires excellent organisational abilities, give examples of how you've managed multiple tasks or enquiries in previous jobs. We love seeing candidates who can juggle responsibilities like pros!
Be Customer-Focused: Emphasise your customer service experience and how you’ve built strong relationships in the past. At Flowtech, we value a customer-focused mindset, so let us know how you’ve gone above and beyond for customers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Flowtech Fluidpower
✨Know Your Stuff
Before the interview, make sure you understand Flowtech's products and services. Familiarise yourself with their range of hydraulics, pneumatics, and process engineering solutions. This will not only show your interest but also help you answer questions confidently.
✨Show Off Your Customer Service Skills
Since the role is all about supporting customer relationships, be ready to share examples of how you've delivered excellent customer service in the past. Think of specific situations where you managed enquiries or resolved issues effectively.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you manage multiple tasks. Prepare a few examples of how you've prioritised work in a busy environment, especially when handling customer orders or enquiries.
✨Ask Smart Questions
At the end of the interview, have a couple of insightful questions ready. Ask about the team dynamics or how success is measured in the Sales Support Executive role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.