Graduate Sales Support Executive in Skelmersdale

Location: Skelmersdale, Lancashire

Full-Time | Office-Based

Competitive Salary + Excellent Career Development

Start Your Commercial Career with One of Europe's Leading Engineering Groups

Join Flowtech Fluidpower, one of Europe's leading suppliers of hydraulic, pneumatic and industrial process solutions, and become part of a business that keeps manufacturing, engineering and industry moving.

This isn't simply an administration role. It's an opportunity to become a vital part of a busy commercial team where you'll build customer relationships, support sales growth, solve customer challenges and develop skills that can lead into Internal Sales, Key Account Management, Business Development or wider commercial leadership roles.

Whether you're already working in customer service, sales support or looking to move into a commercial environment, this role offers genuine long-term career opportunities within a growing international business.

About Flowtech

For over 40 years, Flowtech has been a trusted partner to manufacturers and engineering businesses across the UK, Ireland and Europe. Working with over 2,300 global brands, the business supplies hydraulic, pneumatic, fluid power and industrial process solutions to thousands of customers across multiple sectors. Their reputation has been built on technical expertise, outstanding customer service and developing talented people who want to build lasting careers.

The Opportunity

As a Sales Support Executive, you'll become the commercial heartbeat of the Skelmersdale branch. You'll work closely with customers, Key Account Managers and internal teams to ensure every enquiry is handled professionally, every quotation is accurate and every customer receives exceptional service. You'll gain exposure to the full sales cycle while learning how a successful engineering distribution business operates behind the scenes. No two days are the same. One moment you'll be preparing quotations for customers; the next you'll be coordinating orders, solving customer enquiries, supporting key accounts or identifying opportunities to strengthen customer relationships.

What You'll Be Doing

• Managing customer enquiries by phone, email and digital platforms.
• Processing customer orders accurately and ensuring timely fulfilment.
• Preparing quotations and following up to support sales opportunities.
• Supporting Key Account Managers with customer accounts and commercial administration.
• Building strong relationships with customers through exceptional service.
• Maintaining CRM records and tracking customer activity.
• Coordinating with internal teams regarding stock, deliveries and order progress.
• Helping identify upselling and cross-selling opportunities.
• Resolving customer issues efficiently by working closely with logistics, suppliers and operational teams.
• Producing reports and maintaining accurate commercial data.
• Contributing towards branch sales performance and customer satisfaction targets.

What Makes This Role Different?

This is more than processing paperwork. You'll become someone customers rely on. You'll learn how commercial decisions are made, understand how major engineering businesses operate and gain valuable experience across customer service, sales support, account management and commercial operations. You'll work alongside experienced professionals who are invested in helping you develop your skills and progress your career.

What We're Looking For

We're looking for someone who enjoys working with people and thrives in a fast-paced environment. You'll ideally have:

• Excellent communication skills.
• Strong organisational skills and attention to detail.
• A positive, customer-first attitude.
• The ability to manage multiple priorities confidently.
• A proactive approach to solving problems.
• Confidence using IT systems and CRM platforms.

Most importantly, we're looking for someone who wants to learn, develop and build a long-term career.

Why Join Flowtech?

• Join a market-leading engineering business with over 40 years of success.
• Excellent training and ongoing professional development.
• Genuine opportunities for career progression across sales, account management and commercial operations.
• Supportive and collaborative team environment.
• Exposure to a wide range of industries and engineering solutions.
• Be part of an international business where your contribution genuinely matters.

If you're looking for a role where you'll develop commercially, build strong customer relationships and be part of a successful, growing business, we'd love to hear from you.