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- Tasks: Drive growth for Flowserve’s valve service business across Europe, Middle East, and Africa.
- Company: Join a leading industrial company focused on innovation and customer value.
- Benefits: Competitive salary, travel opportunities, and professional development in a dynamic environment.
- Why this job: Make a real impact by developing strategies and building long-term customer relationships.
- Qualifications: Bachelor’s degree and 7 years of experience in industrial sales or business development.
- Other info: Frequent travel required; strong communication and analytical skills essential.
The predicted salary is between 36000 - 60000 £ per year.
The Business Development Manager (m / f / t) EMA for Aftermarket drives regional growth for Flowserve’s valve service business across Europe, Middle East, and Africa. This role collaborates closely with regional End User Sales, QRCs, and Service leadership to accelerate aftermarket initiatives including spare parts, repairs, field service, service contracts, and long-term customer value programs. Frequent regional travel is required.
Your tasks:
- Develop and execute the aftermarket growth strategy across EMA, aligned with Flowserve’s service portfolio (repairs, spare parts, LTSA, digital services, reliability programs).
- Drive new business development with end users, channel partners, and industrial accounts.
- Promote service programs such as Asset Care, Performance Partner, and reliability-based service concepts.
- Collaborate with regional sales teams to pursue cross-BU opportunities.
- Conduct market assessments, competitor analysis, installed base mapping, and growth segmentation.
- Build long-term customer relationships focused on value, lifecycle performance, and reliability.
- Support QRCs by driving funnel creation, supporting quotations, and coordinating regional service campaigns.
- Lead service contract development, pricing logic, positioning, and customer negotiation.
- Develop business cases, financial models, and ROI analyses for service opportunities.
- Present service capabilities and offerings at customer workshops, audits, and industry events.
- Coordinate with Operations, Finance, Product Management, and Supply Chain to ensure commercial readiness.
- Develop commercial proposals and multi-year partnership agreements.
- Track KPIs: revenue growth, margin, contract penetration, and customer retention.
Your profile:
- Bachelor’s degree in Engineering, Business, or related field.
- Minimum 7 years of experience in industrial sales, aftermarket service, or business development.
- Strong knowledge of valves, flow control systems, and industrial service environments.
- Experience with service agreements, LTSA models, or reliability-based service portfolios.
- Proven track record of building customer relationships and driving revenue growth.
- Ability to build business cases, financial plans, and market analysis.
- Excellent communication, presentation, and negotiation skills.
- Readiness to travel frequently across EMA (~50%).
- Experience with Flowserve or other industrial OEMs.
- Knowledge of digital service models (predictive analytics, remote diagnostics).
- Experience collaborating with regional sales, QRC workshops, and field service teams.
- Multi-lingual communication - English required, German is an asset.
- Customer-centric thinking and relationship-building ability.
- Strategic commercial mindset with strong analytical skills.
- Team collaboration and cross-functional influence.
- Results-driven, disciplined execution.
- Strong cultural awareness across EMA.
Business Development Manager EMA - Aftermarket (m/f/t) in Haywards Heath employer: Flowserve
Contact Detail:
Flowserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager EMA - Aftermarket (m/f/t) in Haywards Heath
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Show Off Your Skills
When you get the chance to meet potential employers or network, make sure to highlight your experience with aftermarket services and business development. Share specific examples of how you've driven growth or built customer relationships. We want to see your passion and expertise shine through!
✨Follow Up Like a Boss
After any meeting or networking event, don’t forget to follow up! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to make it personal and memorable.
✨Apply Through Our Website
If you’re keen on joining us at Flowserve, make sure to apply directly through our website. It shows initiative and gives you a better chance of being noticed. Plus, we love seeing candidates who are genuinely interested in our company and its values!
We think you need these skills to ace Business Development Manager EMA - Aftermarket (m/f/t) in Haywards Heath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Development Manager role. Highlight your experience in aftermarket services and any relevant achievements that align with Flowserve’s goals. We want to see how you can drive growth in this area!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills match the job description. Don’t forget to mention your experience with service agreements and customer relationship building – that’s what we’re looking for!
Showcase Your Analytical Skills: Since this role involves market assessments and financial modelling, make sure to highlight your analytical skills in your application. We love candidates who can back up their strategies with solid data and insights, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Flowserve
✨Know Your Stuff
Make sure you brush up on your knowledge of valves, flow control systems, and aftermarket services. Familiarise yourself with Flowserve’s service portfolio and be ready to discuss how you can drive growth in these areas.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your success in business development and building customer relationships. Highlight any experience you have with service agreements or reliability-based service portfolios.
✨Be Ready to Collaborate
Since this role involves working closely with regional sales teams and other departments, think about how you can illustrate your teamwork skills. Be prepared to discuss how you've successfully collaborated in the past to achieve common goals.
✨Ask Insightful Questions
Prepare thoughtful questions about Flowserve’s strategies for the EMA region and their approach to customer relationships. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
